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New Reviewer

I forget my password

+346******** 055910**** I forgot my password and I need help
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ID
#1773490 Review #1773490 is a subjective opinion of poster.
Location
Madrid, Madrid
Product
Umb Bank Account
New Reviewer

shipping UMB cc

Hi, I talked with customer service on Monday to order a new card. The issue was that the person helping me was not sure if they could ship the card to my physical address because it is different from the billing address. I was told they would return my call later that day. They did not. I have very little availability to talk on the phone during business hours, therefore I haven't been able to reach back out to them, even though they said they would contact ME on the day I did have time. Now I have received NO confirmation my new CC has been shipped, and I will receive my card THREE business days later than planned which is clearly an inconvenience. I've had cards shipped to this address before so I don't understand why this is even an issue and why it is causing delays. Please confirm my card has been shipped to: Emily Lair 1718 21st Street, NW #1 Washington, DC 20009
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ID
#1471542 Review #1471542 is a subjective opinion of poster.
Service
Umb Bank Customer Care
Reason of review
Order processing issue

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