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Ultracor

Ultracor Reviews

www.ultracor.com
What is your customer experience with Ultracor?

Ultracor Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ultracor 1.7 star rating from 5 reviews; consumers are mostly dissatisfied and rating distribution is 100% unfavorable. Reviews cite delayed or missing orders, denied refunds, and poor customer service.

Key Takeaways for Future Customers

  • Expect positive product quality comments for leggings despite service issues.
  • Many customers request refunds and report unfulfilled orders and no response.
  • Consider payment protections before ordering due to reported billing disputes.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no customer service and unanswered emails.
  • Frequent reports of not shipping orders and denied or delayed refunds.
  • High price level noted alongside exchange, refund, and cancellation problems.

Positive Feedback

Customers praise the product appearance, calling the leggings beautiful and high quality.

View full overview ›

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Jan K Bkx

Customer service is non existent. No phone contact. Has not replied to emails. [PERSON_NAME] took my money but has not sent out my items or credited my payments.

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This company should not be allowed to do business with the internet public. This is the second time this has happened to me. I will have to go back to my credit card company.

Pros:
  • Beautiful product
Cons:
  • Did not ship or respond to enquiries

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM THIS COMPANY!!

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Anonymous
map-marker Houston, Texas

Haven’t recyitems ordered 2 months ago

I placed my order for 2 items on 9/28/25. My credit card was charged the amount of purchase. I still haven't received my order or any communication with an estimated delivery time.

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Kathie C Ckw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockton, California

Amazing leggings - zero customer service

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AI Highlights
  • - I loved the product, but I disliked the company.
  • - Made-to-order leggings cause a six-week delay.
  • - They held $500 for over a quarter; COVID outbreak cited.
Updated by user Apr 29, 2025

Amex refunded me - the company phone still isn’t functioning

Original review Apr 14, 2025

This is my last order with a product I loved and a company I hated. I'm used to the 6-week delay as their leggings are made to order, but they have had $500 of my money for over a quarter when I could have invested it.

Last month they told me they had a COVID outbreak at one of their production facilities - I'm shocked to just get a reply from their website!

Their voice mailbox is always full, so I'll let Amex deal with this scam. What a shame.

Loss:
$498
Pros:
  • Wonderful high performance leggings
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: No fulfillment and no refunds

View full review
Anonymous
map-marker Grayson, Georgia

Cancel order

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Wouldnt take my discount code but took my payment

Want this cancelled

No response

Wrote three emails.

Very upset

User's recommendation: No response

View full review
Resolved
Myriam B Pdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Disgusted

AI Highlights
  • - Ultracor charged me $150 and I never received the item.
  • - After 3 months, I still haven't received any email or apology despite 10 messages.
Updated by user Jan 06, 2025

Company fixed the issue and I have been provided with apology.

Original review Dec 07, 2024

Ultracor stole me 150 $

Never received the item

ordered 3 months ago but most of all : NEVER received an email or apology even after reaching to them 10

times by email and phone .

Des putains de voleurs !

View full review
Resolved
Robyn E Fmi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hawthorne, California

Resolved: NEVER RECEIVED THE PRODUCT

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Contains 2 confidential files for company representatives
Updated by user Jul 17, 2023

Company fixed the issue and I have been provided with apology. They had moved warehouses, offered an apology as well as a gift card which was very kind.

All good. I have never written a review before but I was upset by the lack of communication until today.

Original review Jul 15, 2023

I never received my order and I have called and emailed multiple times. I paid in full through shop pay and affirm and I still never received anything.

Loss:
$392
Pros:
  • Great product
Cons:
  • Terrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Great clothes but wow

View full review
Jane E Cdp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pissed consumer

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AI Highlights
  • - Orders from January and February remain unresolved.
  • - Disputed charge reversal from June still not fixed; skort pending and shorts wrong size.

I need my orders resolved that were placed on January and Feb.

When I disputed I charged I was asked by company to reverse it. Guess what that was June and still not fixed.

Waiting on skort STILL and shorts came in wrong size!!! I mentioneded to Jackie 2 weeks ago and no resolution as of yet. Just told she is "working " on my skort.

Can't get through last 2 times I have tried - what a time waster! @#%$d

Loss:
$230
Pros:
  • Items look great
Cons:
  • Dont get products even in months

Preferred solution: Full refund

User's recommendation: Do not do business with this company

View full review
Veronica N Gti
map-marker Livermore, California

Refund

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AI Highlights
  • - Order canceled on 4/26/23 and the refund has not been received.
  • - CSR says refund is under review.
  • - Customer has emails and texts as evidence.

Ultracor canceled my order. I placed that order On 4/26/23 and since then I cant get a refund. Costumer service says theyre in the process of talking with the executives about my refund.

I have all emails and texts regarding this!

Please help!

Loss:
$750
Pros:
  • Good leggings
Cons:
  • Are not honoring my refund

Preferred solution: Full refund

User's recommendation: Horrible company to deal with

View full review

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