lizardo g

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| map-marker Rochester, New York

For an entire month since july. i'v had no manufacture service/processing/aid to replace the top lense

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ULANZI - For an entire month since july. i'v had no manufacture service/processing/aid to...
ULANZI - For an entire month since july. i'v had no manufacture... - Image 2

you had almost close to a month after i elaborated that the adhesive didnt stick after 24 hours of placement near a climate control with a/c enviroment to hold on to place. i waited till july 4th to use it & with a tripod with a bookbag beneath to hold it place.

the top lense rolled off & hit the ground.

that shouldnt have happend cause the ring/edge of the lense show the ulanzi in the way of the optical view & it still didnt hold after a fulls day wait.

i sent the manufacture 30 day to year warranty.

i sent the photos to show it and still now help nearing a month.

i showed the ulanzi guarantee card in the photo . the worst customer translation & didn't put effort to read it.

View full review
Loss:
$49
Cons:
  • No service

Preferred solution: a properly manufacture replacement not refurbished top lense. the macro is fine the top lense is what didnt stick after a 24 hour wait and the adhesive was not effective

User's recommendation: i wont know since they havent sent a properly lense top and adhesive replacemtn

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