UIN Footwear
UIN Footwear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
UIN Footwear has 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Comfortable shoes when they fit, Good quality shoes, Love the art and comfort of the canvas shoes.
Cons: Co is far away if problems arise and very hard to get in touch with, Inconsistent sizing, Unresponsive to inquiries.Recent recommendations regarding this business are as follows: "Don’t buy", "Do not purchase unless you are very sure because it will be a problem when you return.", "Avoid this company", "Okay, but I need these particular shoes to see how well they work. I’m bedridden, for the most part, but was just telling my husband I need a good pair of shoes, so I’ll order from Uin.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
UIN Footwear has 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Comfortable shoes when they fit, Good quality shoes, Love the art and comfort of the canvas shoes.
Cons: Co is far away if problems arise and very hard to get in touch with, Inconsistent sizing, Unresponsive to inquiries.Recent recommendations regarding this business are as follows: "Don’t buy", "Do not purchase unless you are very sure because it will be a problem when you return.", "Avoid this company", "Okay, but I need these particular shoes to see how well they work. I’m bedridden, for the most part, but was just telling my husband I need a good pair of shoes, so I’ll order from Uin.".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inconsistency in sizing/returns
Received my purchase, the same size 9.5 as my seven other pairs of UIN shoes. However, these flop around on my feet and are at least two sizes bigger.
The sizing is very inconsistent, and to me, that is a quality issue and a reason to return at no charge. They want me to ship them back and pay for shipping. I'm totally upset and will never buy another pair of shoes from this company again.
They'd rather lose a good customer than send a return label. If you can't trust what size to buy and then not be able to return them for free, what's the use?
- Comfortable shoes when they fit
- Inconsistent sizing
Preferred solution: Postage paid return label, they will give me a full refund but not pay for shipping.
User's recommendation: Don’t buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Haskell, New Jersey
Refund not received.
I have ordered 6 times for over 3 years. I loved them because its different and I love art.
I get lots of compliments when I wear them. My last order somehow did not fit well. I returned it as instructed.
They acknowledged the return and will be credited in 3 days to 17days. It has been over 60 days and emailed customer service 3 times and still not refunded my return
User's recommendation: Do not purchase unless you are very sure because it will be a problem when you return.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New expensive walking shoes are too tight
I have been very pleased with my other five pairs of Uin shoes. However, my recent purchase of the Mucha walking shoes, over $200, was the same size I always get.
But this time, my toes hit the end of the shoe, and they are so tight that I could only tolerate them for 10 minutes before they started making the nerves on the top of my right foot tingle. I am hoping I can return this pair size 8 for a size 9.
Thank you for your time. Ty Esham.
- Love the art and comfort of the canvas shoes
- Co is far away if problems arise and very hard to get in touch with
Preferred solution: exchange size
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
UIN customer service doubted that I had five pairs and did not acknowledge when I sent them a photo. They have not told me I can’t return an ill-fitting new pair without paying high postal costs.
They have not answered my inquiry about where two outstanding orders are. I am thinking of reporting them as fraudulent if they don't send me these orders.
- Good quality shoes
- Unresponsive to inquiries
Preferred solution: Full refund
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Haven’t solve my problem.
This is. The address that I sent my remaining balance.
Credit Karma Inc. P.O.Box 520. San Francisco CA 94104-****.
Money Order Number #619525 amount $271.20. Date- 97/01/2024.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: See below comment
Never got shipment # AG59548****CN and cannot find trace of it. I am very disappointed in your company.
Have ordered two other pairs and have received excellent service. I will not continue to recommend you if this issue isnt resolved quickly.
Preferred solution: Deliver product or service ordered
Great shoes but really poor customer service
I ordered my shoes two weeks ago and according to the post office and tracking number, they are still awaiting the package to be shipped to them. I have emailed UIN twice to try to get help with no response. Where are my shoes?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Smyrna, Georgia
Need to return
I'm trying to get in contact with someone that can help me with a return. I need a smaller size and cannot reach anyone that can help me directly.
please call me 678 552 ****.
There is no return information..no return address.
My 1 month time limit is closing in.
I tried taking pics to post here with no luck. Please help me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fargo, North Dakota
I ordered sneakers awhile ago and I haven’t received them.
Im surprised that I cant get an answer from Uin as to where my order is. Ive ordered quite a few shoes for myself and my family and always have had good service.
User's recommendation: Okay, but I need these particular shoes to see how well they work. I’m bedridden, for the most part, but was just telling my husband I need a good pair of shoes, so I’ll order from Uin.
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Did you ever receive your refund? I need to send a pair back but worried that will happen then be out the shipping and the shoes!