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Sadly, we used Uhaul to move once before with their pods and everything went smoothly. I guess that’s the difference between east coast and west coast. We called Uhaul on 3/6 to schedule 2 pods to be dropped off on 3/21 and picked up on 3/23. We were told it would have...
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1.0
I didn't like
  • Never got called back to confirm scheduling
  • No solution forced to change all other travel arrangements
  • Have to be changed for their mistakes
#1020942
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we rented a uhaul truck from florida to go to south Carolina. first off we asked for a diesel truck with cruise control. after getting it all loaded we went to the gas station and found out it was not diesel and no cruise control. well, there was no way we were going...
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#1018863
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Had a hitch installed by Uhaul initially for the purpose of a bike rack. When I finally got around to hooking up a trailer for the first time, the lights didn't work. Uhaul denied responsibility even though the wiring had never been used before. Had no alternative but...
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Short Review for March 02, 2017

#1015730
Put in reservation on Sunday for a 26' truck for Wednesday,put in info for credit card and they charged that $1.15,no call Monday to confirm,so called them Tuesday,well not a 26' in area, biggest was a 16'.
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Uhaul Vehicle Driver Review

#1009585
1.3
My truck was hit my a uhaul driver. Back driver tell light they ask me for my vin# picture of my hole truck and registration for what i ask no response something is telling me this is going to be a problem
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Short Review for January 12, 2017, Pc_service

#989979
1.0
Well me and parents were making a contract they said our contract wasnt there so now we cant get our things so for all of you who go to uhaul dont get a storage space because they'll say your contract never existed
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Short Review for November 26, 2016

#961604
i know first hand with my stepson that eric bray had sex with a custermer to keep her from giveing him a bad reveiw, he run's a u- haul on spartanburg hwy. in hendersonville, n.c
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U-haul let me place a reserve for a truck 5 minutes away from my home then changed the reservation the afternoon of the day before to a location 45 minutes away. Now I have to pay for the trip back and I have to spend an hour and a half extra just getting the truck....
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#1013277
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Drove an hour away to the uhaul location to pick up a trailer. Made the reservation over the phone. Was told the hitch would fit our small SUV. Gave exact specifications of SUV/hitch. Drove all that way only to find out the hitch was not as promised. Tried calling...
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Repwest and Jamie Schuler are repoff, fraudulent and the government needs to really, really look deep into their activities. I Michael Martins rented the longest truck from u-haul and bought insurance from repwest last year August. The truck had a bad gate andcthe bad...
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Anonymous

Anonymous haha..a UHaul employee would not move your loaded truck....So, a little untruth here??

1.6
I didn't like
  • Customer service
#1008621
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I booked a Big truck and trailer from UHaul two months in advance at the closest location. The night before our move I got a call saying that they had the truck and trailer ready, BUT I had to pick it up an hours drives worth! So I had to drive 30 min north and then...
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Terrible customer service and communication. We placed an order over the phone. They promissed a room that will fit a 1700 sqf home to 2000 free first month rental with a truck rental paid 26'. We got a room that did not have enough space, and we were charged the truck...
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I recently rented a uhaul truck with a drop off location at 383 Coventry Rd Ottawa, ON. The truck broke down twice on my way to this destination. Worst of all, the manager at Coventry Rd in Ottawa didn't take seriously the truck breakdown and laughed at me. This guy...
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#988633
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I hired "Move It Bellingham" after seeing them on the Uhaul site. The guy (Dqn) who owns it claimed to be licensed and bonded and said they worked for Uhaul. None of the above was true. These guys were undependable, didn't know how to load and I had to rent a Uhaul...
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#979697
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