Pam G Akb

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Duplicate amount of money was put into accounts

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I have four accounts with Ugift. Three of these accounts had duplicate amounts of money placed two days apart. I want that money put back into my account.

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Loss:
$1500
Pros:
  • Good for saving for my grandchilsren
Cons:
  • Phone customer service is horrible

Preferred solution: Full refund

User's recommendation: Waited an hour and half to speak to an agent, no one ever came on the line

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