
UFB Direct
85
CLAIMED LOSSES
2
TOTAL REVIEWS
Stan W Cni
Bank Transfer failiure
Your bank is a joke!!! You knew that you were having problems with scheduled transfers failing that had been modified by revising the amount or date of the requested transfer but you did nothing to alert the customers of this potential problem. As a result, I had two transfer failures that ended up costing me almost a hundred dollars in insufficient fund fees from the bank that I had directed the transfer to be made...one of the failures was for my estimated tax payment to the IRS which they did not appreciate. I have since transferred all my proceeds from your bank and I will never use you again.
Loss:
$85
Cons:
- Cusotmer service
Preferred solution: Apology
User's recommendation: Do not deposit any of your money in this bank, it seems they would rather conceal their problems instead of alerting customers of same.
Carlos L Yiu
Want to close account
It's impossible to close an account or ti communicate with someone. Worst custumer service ever! Transfers takes a life!
Pros:
- High yeld interest account
Cons:
- All the rest is bad from the app to the custumer service
Preferred solution: I want to close the account for god sake!!!
User's recommendation: Get real custumer service