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Udi Consulting

Udi Consulting Reviews

What is your customer experience with Udi Consulting?

Udi Consulting Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Udi Consulting reviews show a 2.4 star rating from 3 reviews, 67% unfavorable. Consumers are mostly dissatisfied, many request refunds and cite high price levels and poor customer service.

Key Takeaways for Future Customers

  • Consider alternatives before paying high fees for timeshare exit services.
  • Document payments and communications to support refund or complaint claims.
  • Expect slow timelines and persistent billing contacts; verify third‑party financing terms.

Negative Feedback / Risk Areas

  • Recurring customer complaints of scam or fraud and unmet promises.
  • Billing issues, unexpected charges, and harassment from financiers.
  • Poor customer service, ignored calls, and frequent refund requests.

Positive Feedback

One reviewer reported successful exit from deeds and described staff as professional and helpful.

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Media from reviews

Udi Consulting - New contact number for Luke Mckinley and how he is able to keep his scam...
Udi Consulting - Waiting our contract to get out off our timeshare
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Show reviews that mention
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Anonymous

Is there a class action lawsuit against Luke or UDI Consulting?

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My wife and I would like to be included in any timeshare lawsuit against Luke or UDI Consulting.

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Joe Bxd

New contact number for Luke Mckinley and how he is able to keep his scam going

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AI Highlights
  • - Luke McKinley scammed millions from timeshare owners.
  • - His mother is married to KY3's Steve Grant; contact Ashley Reynolds at KY3 to share your story.
Udi Consulting - New contact number for Luke Mckinley and how he is able to keep his scam...

Luke Mckinley has been able to stay out of the local news coverage as to how he has scammed millions of dollars from us timeshare owners. The reason behind this is very simple.

After a search of public records I found that his mother Stephanie is married to a long-standing local news anchor Steve Grant. Steve is with KY3 news network in Springfield, Missouri. Make sure to contact Ashley Reynolds with KY3 and share your story with her. Luke has changed his phone numbers all to prepay service with Verizon.

His latest number is (417) 773-****. He will surely change it when he starts getting calls from us.

Loss:
$40000
Cons:
  • Whole experience with these scammers
Reason of review:
Bad quality

Preferred solution: Full refund

View full review
3 comments
Lorine Vfx

I have to say I know first hand about this person, I won’t say how but close. He continues this still in 2025.

He hides his money at his mom Stephanie’s and Steve Grants home. Puts things in other peoples names because he can’t have anything in his name.

Ky3 won’t report about him because you’re right . Steve Grant is married to his mom Stephanie that why it’s not been in the news.

Guest

booking information LUKE MCKINLEY was booked on 1/10/2019 8:19:00 PM. MCKINLEY was arrested by GREENE COUNTY in Springfield, Missouri.

MCKINLEY was 41 years old at the time of the arrest. LUKE MCKINLEY may not have been convicted of the charges or crimes listed and are presumed innocent until proven guilty.

Please contact the GREENE COUNTY for more information regarding arrest records. We are not affiliated with the GREENE COUNTY and we cannot make any claims as to the validity of the records

Guest

4/1/2020 NEW CELLPHONE NUMBER FOR LUKE MCKINLEY 929-502-****

View more comments (2)
Justin R Zwh

Every client needs to contact the Missouri Attorney General

AI Highlights
  • - User alleges UDI Consulting and CEO Luke McKinley scammed thousands.
  • - They say wire and mail fraud were used to extract more money to end contracts.

UDI Consulting and their CEO Luke Mckinley have scammed thousands of timeshare owners across the country. He continues to defraud them with wire fraud and mail fraud, by telling them they there is more money required to facilitate the termination on the contract. The truth is the CEO never paid the required fees to any of the fulfillment companies to end the contracts.

View full review
Emebet W Cig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Waiting our contract to get out off our timeshare

AI Highlights
  • - Paid $10,000 on 05/21/2017 to exit a Las Vegas timeshare; still billed and asks to contact for results at 702626****.
Udi Consulting - Waiting our contract to get out off our timeshare

Wendell mencer i live in las vegas we had a contract that to exit us from timeshare we paid you 10.000$ on 05/21/2017 we still getting a bill from the time share please contact us for the results

702626****

Thanks

View full review
2 comments
Guest

I have it on good authority that Luke McKinley has moved to LV.

Guest
reply icon Replying to comment of Guest-1845421

He is not in la does business there still but lives in Springfield missouri

View more comments (1)
Vickie F Xqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed by UDI

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They took our money $6995 and have done nothing for it to get us out of contract with timeshare

Reason of review:
Poor customer service
View full review
Michael P Wre
map-marker Springfield, Missouri

Scam By UDI and Luke Mckinley

AI Highlights
  • - June 2017 UDI Consulting seminar in Jackson; 2,000 charged and 200 drafted.
  • - Luke McKinley claimed CEO and offered 5,900; no deliverables were received.

About the month of June,2017 my wife and I were invited to a seminar by UDI consulting held in Jackson at the Hilton. We were told that legislation was passed that allowed timeshare owners to transfer from a maintenance timeshare with ownership to a membership program with no maintenance with Interval International.

They had us sign a contract and took 2,000.00 off our credit card. They then set up a draft for 200.00 for the remainder. Mr. Luke McKinley called and stated he was the CEO and could set up a credit card for the remaining 5,900.00.

He called late one night to get the money released and stated that this would speed up the transfer. I have not recieved anything from UDI to this date. Please don't allow UDI to take your money. THEY ARE A SCAM and FRAUDS.

I have contacted the Attorney office .I was told that I would have to file charges in North Carolina and Missouri which is costly. I am still after you Luke.

Loss:
$8300
Cons:
  • Whole experience with these scammers
  • Whole experience
  • Scamming
Reason of review:
Poor customer service

Preferred solution: Full refund

View full review
1 comment
Guest

Luke lives in {{Redacted}} he still is doing this but in other peoples names. 407902**** is his new number. It’s never been on the news here because his mom Stephanie is married to {{Redacted}} who is a news anchor for ky3.{{Redacted}} won’t do a report on him either.

Anonymous
map-marker Springfield, Missouri

Scammers with timeshare sale

AI Highlights
  • - -Attended a timeshare presentation and paid $15,000.
  • - -No contact from salesman or quality control.
  • - -Two credit cards opened; about $20,000 charged.

March 30 this year my husband and I had gone to a presentation regarding the costs of timeshare ownership. We foolishly decided to go with it, put $15,000 upfront, and were given a business card for each the salesman and quality control guy.

Well, the next day as we read the literature, we had questions we needed answered, so we tried to call those guys, but they never returned our calls or even answered them. I spent four months then trying to reach them. They even took out two credit cards, one for each of us, and starting charging the rest of the fee ($20,000) to us. I managed to get the credit card company to cancel the cards.

Since then, I have contacted Better Business Bureau, but the company never answered them, so my case was dropped. Then the guy at the company called me and forbid me to contact BBB again. Well, on and on, but you get the idea. I have gotten the Attorney General of that state involved.

I am a nervous wreck after all this. If you ever see these jerks coming, run the other way--as fast as you can.

Pros:
  • Zero btw
Cons:
  • Whole experience with these scammers
Reason of review:
scam, rudeness, ridicule, ignoring questions

Preferred solution: Full refund

View full review
Tarren Ohz

UDI And MONTEREY FINANCIAL IS A SCAM

AI Highlights
  • - UDI said exit in 6 months and stop paying; 8 months later no change.
  • - Monterey Financial was contracted for 7,995 by UDI, with no services rendered.

UDI advised that I would be out of my timeshare within 6 months and I was told not to pay the resort anymore money 8 months went by and there was no change. When I contacted the lawyer they assigned me to he advised that Westgate was hard to deal with but they would still make it happen mean while I'm getting calls from westgate due to nonpayment in the midst of it all I was laid off my job so a friend decided to purchase my timeshare so I connected her and westgate to make it happen and I also contacted UDI to tell them that I no longer needed their services.

Monterey Financial is who UDI set my contract up with which was for 7,995 for their services which they never rendered. I stopped paying Monterey Financial because 1. UDI did not fulfill their commitment 2. Laid off of my job 3.

The timeshare is in the process of getting out of my name. Monterey Financial constantly calls me and harasses me they are the most rude people I have ever known I try to be professional but they take you to the next level.

I am trying to get back on track with paying them even though no services have been rendered by UDI. UDI and Monterey are the biggest crooks.

Reason of review:
Problems with payment
View full review
1 comment
Guest

My issue has not been solved I am trying to get back on track with paying Monterey Financial because I don't want my credit damaged. I no longer have the timeshare so I am paying Monterey Financial when no services have been rendered by UDI. I've tried contacting UDI and they've stated that there is nothing that can be done because I signed a contract with Monterey.

Anonymous
map-marker Springfield, Missouri

Still fighting a bunch of cheaters, scammers, ethicless jerks

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AI Highlights
  • - BBB couldn't help.
  • - UDI Consulting took $15,000 to sell our timeshare.
  • - Mediator said we had no right to a refund.

I referred case to BBB, but they could not help. Mediator said woman at UDI Consulting who took $15,000 from us to sell our timeshare said I had no business thinking I could get them to refund our money just because I felt mistreated by their ignoring all my attempts at speaking to them, and never answering the many questions we had during the cancellation period.

So that is why I feel we are entitled to a refund, If these jerks had communicated with us and answered questions, we could have avoided something we cannot afford. But of course, that is why they avoided us after they got our money, if they acted like people, they would not be able to scam!

Loss:
$15000
Cons:
  • Scamming
Reason of review:
Poor customer service

Preferred solution: Full refund

View full review
2 comments
Guest

I was contacted today by UDI Consulting, LLC, Luke and he stated I need to remove the reviews because they are slanderous and it could be handled in a "different setting" . Also stated if I didn't remove the negative reviews my fee would go up.

He continued to be insulting, condescending and rude. He called several times mainly to ask me to remove my reviews. I asked for a full refund, he stated "you will not be getting a refund". These a my personal accounts of my interactions with this company.

I told him if he felt they were slanderous he could and should take legal action. I welcome that!

Hopefully, I will be able to post a review that says I got a full refund. Let's see if they will do what's right by their consumers.I have officially filed a complaint with the Missouri Attorney General's office.

Guest

I was scammed by this company the exact same way. I have currently have a dispute with the credit card company.

I hope other people do their research before dealing with this company. My next step is the Missouri AG's office.

View more comments (1)
Austynn Mnk
map-marker Houston, Texas

Expensive, but cost effective

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AI Highlights
  • - UDI helped with the exit and kept promises.
  • - Process took longer and cost more than expected.
  • - Staff were professional and helpful.

I can't tell if the other reviewer is saying that UDI did or did not get them out of the deeds. The presentation and timeshare exit process took longer get than I thought it would.

It also cost more than I feel it should have. I can see how some may not like this process, but UDI did exactly what they promised.

Their staff was professional and helpful through the entire process. I'm happy to say that I am no longer the unhappy owner of 2 timeshare deeds

Reason of review:
Good customer service
View full review
2 comments
Guest

I am glad that you had a better experience than I did. I contacted BBB at one point to help me get my money back.

McKinley (CEO?) called me and was angry and told me to write a favorable review to BBB and cancel my negative one.

He also forbade me to talk to anyone at my timeshare any more. This is supposed to be customer-friendly, professional conversation from him?

Guest
reply icon Replying to comment of Guest-1413039

Luke McKinley was very rude!! He basically did the same thing to me.

Yelling at me telling me I was NOT GOING TO GET MY MONEY BACK. He, on multiple occasions, said I gave him the wrong credit card information because I refused to give the credit card information to another individual. All he would say is he dealt with an A+ company and they would get me out of my timeshare. I am still fighting to get out of my timeshare or a full refund!

I still need answers.

My next step is the MO Attorney General's Office. Buyers Beware!!

View more comments (1)
Anonymous

UDI Insulting

AI Highlights
  • - Attended a seminar promising an exit from our timeshare; the result was nothing.
  • - Paid $15,000; calls went unanswered and two Visa charges appeared.

My husband and I own a timeshare, and on March 30, 2017 we attended a seminar, which purported to be an excellent option to move on from your timeshare to no more maintenance fees, etc. etc.

What they had was a deal to buy your timeshare, sell it, and that was it, we would get nothing. They gave a lot of information, and three days to get out of this. My husband and I handed them $15,000 out front (yeah, we were suckers). Two salesmen gave us each a business card and wrote their cell phone numbers on the cards.

Thus began two, almost three months of my calling each guy at least twice a day, every day, calls never being picked up, messages never answered, etc. And these were guys who said there were our first responders, call them anytime, and they would respond with wings on their feet. The scam manager of UDI Consulting (took some detective work to find out who sponsored this mess) is the rudest, most unbusinesslike, money hungry character I ever encountered. These cheats even took out two VISA cards, one for each of us, and started charging on them.

They also signed us up for some vacation club, and now they send us membership bills. What an unholy mess.

Been through BBB, now working with the Attorney General of MO trying to get resolution. Worst scam I ever knew of.

Reason of review:
Problems with payment
View full review
6 comments
Guest

I am currently dealing with the EXACT same issue!!! I was also given cell phone numbers.

The owner is very rude. He sent me a $100 Visa card to apologize. He even told me I gave him the wrong credit card numbers which he charged.

They applied for 2 credit cards in my name without my knowledge. I should have done my research.

Austynn Mnk

So did you get out of your timeshares? Did UDI fulfill their obligation to you?

Guest
reply icon Replying to comment of Austynn Mnk

No. Not to this day.

I am baffled why these jerks get away with their scamming. I am still working at getting the money back, the money I paid for nothing.

Guest
reply icon Replying to comment of Guest-1413034

Nancy, same exact experience. Terrible organization.

Guest
reply icon Replying to comment of Austynn Mnk

I had to dispute the credit card company. So far I have my money back from UDI Consulting but I am still working to get out of my timeshare.

It is my understanding all of the cases have been put on hold with Helping Timeshare Owners until Mr. Luke McKinley pays his portion for the accounts. I received a letter stating the accounts for UDI Consulting are being put on hold.

I keep trying to contact the Best Defense Law firm to get a more concrete answer. The letter states contact them immediately to find out how to get your money back but they always need to call you back but never return phone calls.

Guest
reply icon Replying to comment of Guest-1448801

I'm still working to get my money back. My credit card company reversed the chargeback and gave the money back to UDI Consulting.

I have been fighting this since February when I realized this was a scam. Next step, civil court AND news media.

View more comments (5)

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