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Udacity

Udacity

www.udacity.com
What is your customer experience with Udacity?

Udacity Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Udacity has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied with course functionality, customer service, and high price levels, with a 100% unfavorable rating distribution.

Positive Feedback

The single review notes no clear positives for the Cloud Developer nanodegree; there is no reported satisfaction with support, discounts, or course materials.

Negative Feedback / Risk Areas

  • Broken course code and nonfunctional materials impede learning and completion.
  • Poor customer service response and support for refunds and billing issues.
  • High price relative to perceived value for international customers and subscription buyers.

Key Takeaways for Future Customers

  • Read recent Udacity reviews for course reliability before enrolling.
  • Check refund policies and confirm billing or subscription terms up front.
  • Consider cost versus risk of broken materials and limited support when choosing a program.
View full overview ›

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Cloud Developer ND is broken

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AI Highlights
  • - Joined Cloud Developer Nanodegree on 23/04/2021.
  • - Code fixes failed and the Ionic client remains broken.
  • - Seeks refund due to price and poor support.
Original review updated May 27, 2021

In 23/04/2021 I signed up to the Cloud Developer Udacity nanodegree. But as i started the studies, they provide some code so we can follow along, and we need this code working to pass on the projects (this course is not about building things from scratch, but is about deploying to cloud services).

The fact is: the provided code does not work. The first time it happened, i fixed the code, it was written in a tech that i know, so i could fix it. Then, they provided another piece of code that is broken (a ionic client). But this tech i do not know, so i cant fix it, and in fact, i dont have time to fix something it was supposed to work, i want to focus on the subject of the course (CLOUD INFRA).

So the thing is: i paid very expansive for this course, and NOTHING works. I live in Brazil, my currency is 6 times less than a dollar, so believe me, this course was VERY expansive to me, and they cant even provide a service that works.

I wanna a *** refund. PS: the support on their site is s**.

Loss:
$2778

Preferred solution: Full refund

View full review

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