Melissa M Clv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried calling the number listed, the line is always busy! I just want to return the dress I bought. I will be reporting this company to the FTC.
View full review
Loss:
$200
Pros:
  • Quality work

Preferred solution: Full refund

User's recommendation: Don't waste your time, spend a little more somewhere else

Melissa M Clv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

408849****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service is non existent. I need to return a dress that I bought, which is very well made and very pretty, it just doesn't fit. They will not except returns until they've approved it, so I can't just sent it back and you've only got 14 days from the time you receive the item to initiate a return. Plus you only get 80% back the rest goes to the restocking fee, which is extremely high. I've sent them over 20 emails, with no response, it's been almost 14 days. I'm very pissed off.
View full review
Loss:
$189
Pros:
  • Well made dresses
Cons:
  • Bad return policy
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Don't even bother. The products may be well made but customer service is horroble

elle s Gge

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

AVOID THIS WEBSITE AT ALL COST !!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
UCenter Dress - AVOID THIS WEBSITE AT ALL COST !!
UCenter Dress - AVOID THIS WEBSITE AT ALL COST !! - Image 2
Original review Aug 12, 2023

I ordered my elopement dress here thinking it would be cheaper and i would get what they sell, well this is another chinese scam. They steal pictures from foreign websites and post them on theirs as if they were selling them.

Their products are knock off scams. My dress looked nothing like the design i wanted. i ordered it CUSTOM, and it was NOT CUSTOM to my measurements, since the slip was way too tight on the chest couldnt even zip it and the top part ( it wasnt supposed to come in a 2 piece dress) was big , loose and shapeless. fabric was cheap and looked like a cheaply made polyester MESS, not even a disney character would wear!

very upset especially with the lack of customer service. i messaged their ' support agent' 3 times or more with ZERO replies and their live chat is a BOT. Now we are out on 160+ usd AND THEY WONT REFUND !! mind you the dress was custom and on their website it says no returns for custom items, yeah right !!

its a JOKE. will do a chargeback on husbands card !!!

View full review
Loss:
$163
Pros:
  • Cheaper dresses
Cons:
  • Fake website with fake locations
  • Livechat is a bot
  • No customer service available

Preferred solution: Full refund

User's recommendation: AVOID AVOID AVOID !!!!!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article