Joy E Prh

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Delivery

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Due to no fault of their own, this company took care of a delivery problem that occurred on something that I ordered, well beyond my expectations! Great service!
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User's recommendation: Definitely would buy from them again

Joy E Bal

I can’t get the product I paid for, simply a stack of cardboard for $40, $10 shipping I paid. Can’t get a hold of a person get email only package is stuck in Georgia never again

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I cant get the product I paid for, simply a stack of cardboard for $40, $10 shipping I paid. Cant get a hold of a person, get only unhelpful email,package is stuck in Georgia for almost 12 days, waiting had literally cost me money! never again
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Loss:
$40

Preferred solution: Deliver product or service ordered

User's recommendation: I wouldn’t buy from them, terrible customer service you won’t get your package and they don’t care

1 comment
Guest

We received the order for cardboard sheets (order value $ $39.58) on Jan 21 10:40 PM. It was shipped out the next working day on Monday Jan 24th via USPS tracking # 946121****400815****99.

There was a delay by USPS and the items were delivered on Feb 9. Because of the delay from USPS, we sent out a free replacement via UPS tracking # 1Z208AW403******** and that too got delivered on Feb 9.

Also on Feb 4, we refunded the full $ 39.58 back to customers credit card and informed the customer. In summary, the product was delivered twice and 100 % of money refunded.

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