Unclaimed
Ucanpack
40
CLAIMED LOSSES
2
TOTAL REVIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDelivery
Due to no fault of their own, this company took care of a delivery problem that occurred on something that I ordered, well beyond my expectations! Great service!
User's recommendation: Definitely would buy from them again.
ID
New Reviewer
I can’t get the product I paid for, simply a stack of cardboard for $40, $10 shipping I paid. Can’t get a hold of a person get email only package is stuck in Georgia never again
I cant get the product I paid for, simply a stack of cardboard for $40, $10 shipping I paid. Cant get a hold of a person, get only unhelpful email,package is stuck in Georgia for almost 12 days, waiting had literally cost me money! never again
User's recommendation: I wouldn’t buy from them, terrible customer service you won’t get your package and they don’t care.
1 comment
ID
Loss
$40
Preferred solution
Deliver product or service ordered
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Ucanpack
We received the order for cardboard sheets (order value $ $39.58) on Jan 21 10:40 PM. It was shipped out the next working day on Monday Jan 24th via USPS tracking # 946121****400815****99.
There was a delay by USPS and the items were delivered on Feb 9. Because of the delay from USPS, we sent out a free replacement via UPS tracking # 1Z208AW403******** and that too got delivered on Feb 9.
Also on Feb 4, we refunded the full $ 39.58 back to customers credit card and informed the customer. In summary, the product was delivered twice and 100 % of money refunded.