Ucanpack
Ucanpack Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ucanpack has a 3.2 star rating from 2 reviews with a 50/50 split between positive and unfavorable feedback; consumers are mostly neutral. Recent comments vary from "definitely would buy" to "terrible customer service." Price level is medium.
Key Takeaways for Future Customers
- Check recent Ucanpack reviews to weigh mixed experiences before ordering.
- Expect medium pricing and verify shipping timelines when purchasing.
Negative Feedback / Risk Areas
- Repeated complaints center on poor customer service and lack of phone support.
- Customers report shipping delays, stuck packages, and difficulty obtaining refunds.
Positive Feedback
One reviewer praised a resolution to a delivery problem that exceeded expectations and reported satisfactory service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ucanpack has a 3.2 star rating from 2 reviews with a 50/50 split between positive and unfavorable feedback; consumers are mostly neutral. Recent comments vary from "definitely would buy" to "terrible customer service." Price level is medium.
Key Takeaways for Future Customers
- Check recent Ucanpack reviews to weigh mixed experiences before ordering.
- Expect medium pricing and verify shipping timelines when purchasing.
Negative Feedback / Risk Areas
- Repeated complaints center on poor customer service and lack of phone support.
- Customers report shipping delays, stuck packages, and difficulty obtaining refunds.
Positive Feedback
One reviewer praised a resolution to a delivery problem that exceeded expectations and reported satisfactory service.
Turn one complaint into a collective action
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Verified Reviewer
Delivery
Due to no fault of their own, this company took care of a delivery problem that occurred on something that I ordered, well beyond my expectations! Great service!
User's recommendation: Definitely would buy from them again
I can’t get the product I paid for, simply a stack of cardboard for $40, $10 shipping I paid. Can’t get a hold of a person get email only package is stuck in Georgia never again
- - Didn't receive the product I paid for; it's just cardboard, $40 plus $10 shipping.
- - Cannot reach support; emails and the package are stuck in Georgia.
I cant get the product I paid for, simply a stack of cardboard for $40, $10 shipping I paid. Cant get a hold of a person, get only unhelpful email,package is stuck in Georgia for almost 12 days, waiting had literally cost me money! never again
Preferred solution: Deliver product or service ordered
User's recommendation: I wouldn’t buy from them, terrible customer service you won’t get your package and they don’t care
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We received the order for cardboard sheets (order value $ $39.58) on Jan 21 10:40 PM. It was shipped out the next working day on Monday Jan 24th via USPS tracking # 946121****400815****99.
There was a delay by USPS and the items were delivered on Feb 9. Because of the delay from USPS, we sent out a free replacement via UPS tracking # 1Z208AW403******** and that too got delivered on Feb 9.
Also on Feb 4, we refunded the full $ 39.58 back to customers credit card and informed the customer. In summary, the product was delivered twice and 100 % of money refunded.