Loreen P Dbs

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Verified Reviewer

0 STARS: DELIVERYMAN TIPPED HIMSELF WITHOUT AUTHORIZATION ON MY CARD AN HOUR AFTER DELIVERY

This delivery guy was greasy and rude. But worse, I came to find he held my card an hour after delivery to tip himself $7, authorized by no one.
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Loss:
$7
Cons:
  • Delivery person can keep your card number and charge

Preferred solution: Full refund

User's recommendation: MAKE SURE TO CHECK YOUR RECEIPT AND THEIR PHONE TO MAKE SURE THEY CLOSE THE ACCOUNT NUMBER BEFORE YOU CLOSE YOUR DOOR

Filemon Zmm
map-marker Pompano Beach, Florida

I’m *** off

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Put me new phone number on the Uber site now please now my new phone number is 561)563-**** right now Im not happy with you guys please dont make me more made fix the *** problem now Im not a happy customer with you guys now fix it now because you guys making me me so mad please just do your job and fix the problems now
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User's recommendation: I want to talk to a person not a robot

Resolved
Nadine K Suu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Money being stolen from my account

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Updated by user Jan 30, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jan 30, 2023
I checked my bank account yesterday and I noticed a few transactions that I did not make. I could not see where the transactions were from because it was new. When I called the bank they said it was uber transactions. And they were transactions that I did not authorize. It was happening over 2 months. Totaling around 450$.I was a good customer of uber. Now I will not use uber again. The bank is currently investigating this.To see if there is fraud from uber. If proven I will get reimbursed by the bank.
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Loss:
$450
Pros:
  • Very convenient service
Cons:
  • Access to your bank account or financial information

Preferred solution: Apology

User's recommendation: Don't use

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