Anonymous

Totally Liers and Cheaters

Please don't Listen to them before without any confirmation with Emails, They are lairs and cheaters, I had Loan approval with them but very interest Rates, When i went with other lenders they are are telling that we also said same thing and i didn't get back my closing cost. Please Don't trust on them I wasn't aware that she wasn't paying for it. Why I got punish even though both are not mine anymore? She did not refinance both so now I got punish and show on my record. I was not aware from the mortgage and auto finance company that she is not paying. Now I lost the house that me and my kids are hoping for and the 28K that I should have and now is gone. Why UAMC will tell people to do this and that and let us believe that everything is going ok and now, we don't have a place. Somebody have to investigate this mortgage. It's a scam for them to do this for people to believe them and turn around they make you so upset and ruined your life and family.They are evil human being.
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Reason of review:
Good customer service
Maynor Ugd

Approval of Loan

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I recently sold my house because we are buying a brand new home. I was told By UAMC lender that my debt ratio is high so in order to get approve, I need to payoff my debts. When I sold my house, the money I had from the house, I paid off 28K. I currently live in apartment until my house is build. A month before the house is complete, they told me that I am not approve because recently they found out that my ex wife foreclose and repossess the house and the car that was awarded to her when we get divorce. This is isn't my fault anymore. I wasn't aware that she wasn't paying for it. Why I got punish even though both are not mine anymore? She did not refinance both so now I got punish and show on my record. I was not aware from the mortgage and auto finance company that she is not paying. Now I lost the house that me and my kids are hoping for and the 28K that I should have and now is gone. Why UAMC will tell people to do this and that and let us believe that everything is going ok and now, we don't have a place. Somebody have to investigate this mortgage. It's a scam for them to do this for people to believe them and turn around they make you so upset and ruined your life and family. They are evil human being.
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Loss:
$28000
Cons:
  • How the loan process approval
Reason of review:
Approval processing from Underwriters

Preferred solution: Approve the loan since the beginning my credit was excellent before or give my 28k back

Anonymous
map-marker San Jose, California

Nightmare experience with UAMC - San Jose, CA

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I don't really know how to start here... What a disaster and frustrating experience. Nicki was just clueless of loan options and wasn't able to provide us with directions at all. We initially decided to move forward with putting 20% down and finance the remaining. Since the loan was going to be under my name only and I had a leased car, my debt % was higher than allowed. She then suggested to pay off the lease loan and that would cover the need. I spent $30,000 to pay off my loan and 2 days before close date, she said that was not sufficient. 2 days before closing date??? We then returned the car to show no relation with possible future car loan as indicated by UAMC. I just spent $30,000 to pay off the lease in advance and now I have to return my car? In addition to that, we had to leave our old house because that house got sold and we simply did not have where to go, and no idea when/IF we were going to get the new home. How come???? This is unacceptable! We had to spend 7 days in a hotel and had family out of the country in town. 3 hotel rooms per day, for 7 days! So in order to get the house, we had to come out with additional $80,000 overnight and change the loan type to 625.5K. I swear I never had a such bad and traumatic experience in my whole life. What was supposed to be an exciting moment (buying your first and new home), became to be a nightmare. And her lack of communication, follow up, professionalism were just impressive. We had several cases where we tried to contact her via cell and NO answer at all. Same with her Mgr Kathleen. I'm very open and willing to discuss more in case you need additional details and proof of everything I just said. I have it all documented. My contact info is patricia_ccsilva@***.com
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Loss:
$2500
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

A lease is not a loan.

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