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UAB Medicine Freestanding Emergency Department

UAB Medicine Freestanding Emergency Department Reviews

www.uabmedicine.org
What is your customer experience with UAB Medicine Freestanding Emergency Department?

UAB Medicine Freestanding Emergency Department Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

UAB Medicine Freestanding Emergency Department has a 2.9 star rating from 2 reviews with mostly neutral sentiment; reviewers note location and insurance acceptance are valued while price level is reported as high and customer service and website receive criticism.

Key Takeaways for Future Customers

  • Check recent UAB Medicine Freestanding Emergency Department reviews before visiting to gauge wait times and staff responsiveness.
  • Confirm your insurance acceptance and potential high billing expectations in advance.

Negative Feedback / Risk Areas

  • Frequent complaints about slow service and long ER wait times reflect common customer complaints about staff attentiveness.
  • Reports of rude or uncaring interactions point to customer service problems and concerns over clinical follow-up.
  • Billing and price level cited as high, so verify charges and insurance coverage to avoid surprises.

Positive Feedback

Some reviews praise life-saving care and correct diagnoses when other providers missed serious infection, showing strong clinical intervention in critical cases.

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Show reviews that mention
course daytona virus stomach starts sickness sleep nooooo school patience
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Jen F Hxq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Saving my life

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AI Highlights
  • - A different doctor removed knee fluid and misdiagnosed gout.
  • - UAB ER found MRSA and knee sepsis and called next morning.
  • - UAB Gardendale saved me.

I had a bad attitude because of not understanding the length of time I was there. They saved my life after a Dr from another facility had removed fluid from my knee.

I will not go into mistakes made by this Dr, other than he, after 2 visits told me it was gout, wrong!!

This UAB er found the mrsa caused by this dr and also called me the next morning due to the sepsis in my knee he ignored. I would have died but for UAB Gardendale.

User's recommendation: Definitely give this place a chance.

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Anonymous
map-marker Salem, Alabama

These ppl just don't care about the Patience

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AI Highlights
  • - Daughter was very sick with nausea, likely a stomach virus.
  • - No treatment was given; I gave Zofran and she slept and felt better.

Daughter came there was very sick to her stomach, Feeling very nauseous, she got it from her young kids that it's stomach virus that Evan go on around the school. Daytona, she just had to go home and let it run its course ,didn't give ger anything for the sickness ,I gave her some of my Zofran and she got some sleep and felt alot better !

I mean they could have give her something like I did but Nooooo, you know why cause they don't care ,I hope everyone that was around her starts feeling the way she felt so maybe they will give someone something instead of saying just let it run its course !!

Bunch of stuck up people !! Rude ,un caring!!

User's recommendation: Go somewhere else these people do not care about you they just want a pay check !!

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1 comment
Guest

The ER staff probably get disgusted with people on medical assistance showing up in the ER for minor ailments taking up space and time. But hey, it’s free, right?

The rest of us with regular health insurance pay $50, $100 or more for a copay to the ER and only go for EMERGENCIES.

She can buy one of the many items on the shelf for her nausea. No free prescription for her.

Anonymous
map-marker Andalusia, Alabama

Slowwww

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Too many hours at the ER. The ones working stand around talking to each other. The doctor never shows up.

Cons:
  • Poor service

Preferred solution: Apology

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Anonymous
map-marker Trussville, Alabama

Non caring nurses and doctors that do not do their jobs

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AI Highlights
  • - Emergency visit for back and chest pain; doctor sent him home with no meds.
  • - Nurse Cindy was rude on the call and offered no help.

My son went to uab Gardendale emergency this morning at 6am for pain in lower back and chest and a doctor Beckedors came in and squeezed his arm and legs then sent him home with no meds and still hurting. So I called and talked with cindy the in charge nurse only to find her to be very sarcastic and rude on the phone and not offering any help.

This place should be closed or they need a total redo of staff and doctors. These people are not in the health system to help you so dont waste your time going there . As a resident of Gardendale most of my life we were all told we were getting a facility that was to be helpful to residents and this place is anything but that. Total waste of time and money.

You would think with a rating of 3 they would get the message but after speaking with the in charge nurse I realized they just dont CARE!!!! Mayor Hogeland you should check out this place especially after all the promises the residents of the city of Gardendale were told this place needs to go!!!!!

User's recommendation: Do not go to UABGardendale emergency room

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David V Lhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gardendale, Alabama

Poor service

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AI Highlights
  • - ER in Gardendale was not helpful.
  • - They gave a contrast CT despite a kidney condition, and the wait was 45 minutes.

The ER in GARDENDALE was not at all helpful .They give me a CT SCAN with contrast I tell them I have a condition that effects my kidneys and this contrast is not good for me to get .But they didn't care .They don't know anything about my syndrome .and tell me basically to suck it up I give them a F minus for service.And then they forgot I was in the room .After staying 45 minutes I tell the gleaning lady to get someone .She does and I get to go home .VERY POOR SERVICE

Loss:
$1700
Cons:
  • Poor service

Preferred solution: Full refund

User's recommendation: Go to St.Vincents

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