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U2

U2 Reviews

www.u2.com
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What is your customer experience with U2?

U2 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

U2 has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. 100% of users would likely recommend U2 to a friend or colleague. Recent recommendations include "No one should have the right to switch providers except the customer !" and "Cancel".

Key Takeaways for Future Customers

  • Read U2 reviews and verify any ACP enrollment before accepting devices.
  • Confirm subscriptions and monitor billing to avoid unexpected charges.
  • Expect limited customer service responsiveness when seeking cancellations.

Negative Feedback / Risk Areas

  • App not working on TV and lost YouTube access reported.
  • Unsolicited provider switch and broken tablet delivered without contact info.
  • Multiple customer complaints about inability to cancel ACP, phone hangs up, and billing disputes including requests for refunds.

Positive Feedback

All reviewers indicated they would likely recommend U2 to others despite issues.

View full overview ›

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Show reviews that mention
location youtube frontier thu working anymore local tvstarted weekmy frontier working finei youtube thu thu frontier
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George S Huv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middletown, Ohio

App not working

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AI Highlights
  • - YouTube app on TV stopped and I can't watch local TV since last week.
  • - Frontier service is fine and I am paying, but it starts with location check.

Only trying to get what I pay for.app for YouTube not working anymore on my tv. Can't watch any local tv.started this last week.my frontier is working fine.i pay for YouTube Thu frontier.

It connects Thu google.dont know what to do tried all i know. Can't get answers.all started with a location check.knocked. You tube out.

Wanting me to pay and join you tube. I am paying

Preferred solution: Fixed

View full review
Anonymous
map-marker Syracuse, New York

Questions regarding internet

AI Highlights
  • - I didn't contact the company; I got a tablet that broke.
  • - There was no information or phone number.
  • - I was on connectivity program and charged $300 by Xfinity.

I never contacted them for service and dont understand why I received a small tablet which broke a week after I recieved it! I thought it was a free gift from someone lol!

LOLas there was no information or phone number, I found out after putting my regular internet provider on pause I got bumped from xfinity and didnt realize I had a different internet provider.

I tried reaching out to this company to find out how this happened? As I was on the connectivity program and got charged 300 dollars from xfinity which I am very upset and trying to resolve this problem.

User's recommendation: No one should have the right to switch providers except the customer !

View full review
Sandra C Aiz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Acp program

Contacted the company first

The reviewer tried to contact the company before posting this review.

The ACT program is telling me that I have phone service through yall but I do not can yall please call me at 501-282-****

Preferred solution: I need to talk to somebody in the customer service department

View full review
kimberly g Opr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Some how my SafeLink service got switched over to you guess an they told me to call you to have you switch it back or cancel on your end so I can have my services back

Preferred solution: My services switched back to SafeLink

View full review
Kristie M Egu

Cancel U2

Contacted the company first

The reviewer tried to contact the company before posting this review.

Cancel U2 with ACP unsubscribe cancel immediately right away fast I need to cancellation immediately

Preferred solution: Canceled unsubscribe immediately

View full review
Kristie M Egu

I want to I unsubscribe cancel with ACP with U2

Contacted the company first

The reviewer tried to contact the company before posting this review.

I want to unsubscribe cancel ACP withU 2 immediately I need this canceled right away I want to unsubscribe cancel U2 with ACP immediately

User's recommendation: Cancel

View full review
Natasha C Tso

Not open

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Would like to speak to someone who knows how to get in contact with U2 for a tribute concert for their old roadie Greg Carroll

Preferred solution: Know

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Anonymous
map-marker San Diego, California

Dis enrollment

I want to dis enroll from the Affordable connectivity program and no one responded to me and phone number hangs up. Please call me at (619) 368-**** to dis enroll me

View full review

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