New Reviewer

Customer service complaint

Very unprofessional snd I was hung up.on several times. Also what kind of company can't give out the corporate office number??
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#3869821 Review #3869821 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
My stuff

Unemployed

1.0
They will not work with me even when Ive been paying my storage for many years also keep increasing the rent which makes it hard to pay for the overpriced unit .. not cool and they hurry and put a lock on your unit

User's recommendation: Don’t go there over price.

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#3846723 Review #3846723 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer New Reviewer

Employee jennifer had a Rude attitude.

1.0
U Stor It - Employee jennifer had a Rude attitude.
I walk into the office of U-Store-It the employee walk away and rolled her eyes as I proceeded into the office I asked the employee what are my dues which is a payment the employee told me that it's 141 and I asked her I thought it was 121 which an employee told me...
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#3588614 Review #3588614 is a subjective opinion of poster.
Location
Loma Linda, California
Pros
  • Provides a place to stor my stuff
Cons
  • Jennifer got loud while she arrange words with
  • Employee jennifer dont know how to treat customer with respect
  • Employee jennifer has a nasty attitude
Loss
$141
Preferred solution
I would like a refund of 141.00 one month free
New Reviewer

Need to resolve my storage issue

My name is Ralph pascuzzi I rent storage unit 2112 in National city in San Diego I spoke with Ishmael on the 23rd he said it was alright to make my payment on the 29th for 123.00 when I tried to make a payment a Cheyenne said it would be 276.00 when I ask to speak to a manager I spoke to Juan and explained to him he responded with my payment is now 351.00 now so I ask to speak to someone above him he was very rude saying there is no one n that my payment went up to 457.00 and that my stuff will be going for auction please help me work out a responsible payment I only get my check once a month and I can't afford 451.00 and my Mom's ashes are in there ty
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#3665942 Review #3665942 is a subjective opinion of poster.
Location
Illinois, United States
New Reviewer

Need new access code

1.0