Scarlet T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Product Delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered a customized book from U Star Novels and the money was removed from my account the day after. I expected delivery within 7-10 business days but gave them time since we're in the middle of a pandemic and things take time.

It's been a month since I submitted my order and there is no updated tracking details on the website (doesn't even list that it's in production). I'm unable to get a response by email or telephone.

I want the book or my money refunded. Poor customer service but obviously a lucrative way to scam people out of their money at $50 a pop!

View full review
Loss:
$56
Pros:
  • Unique gift
Cons:
  • No delivery of product
  • No customer service
  • Takes your money

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy from this company!

1 comment
Guest

I have just been scammed! Wish I had seen your review earlier.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article