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U Star Novels

U Star Novels

www.ustarnovels.com
What is your customer experience with U Star Novels?

U Star Novels Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

U Star Novels has 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews note high price and missing orders.

Positive Feedback

Buyers mention the product concept as a unique gift, but few positive notes appear in U Star Novels reviews.

Negative Feedback / Risk Areas

  • No delivery and lack of order tracking reported.
  • Poor or no response from customer service and unresolved U Star Novels customer complaints.
  • Charges taken without fulfillment, leading to billing and refund requests.

Key Takeaways for Future Customers

  • Check other U Star Novels reviews before buying.
  • Expect potential customer service delays and prepare for refund or billing disputes.
  • Consider alternatives to avoid the risk of non-delivery.
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No Product Delivered

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AI Highlights
  • - Money charged the day after ordering.
  • - Delivery was expected in 7-10 days.
  • - No updates after a month.
  • - Wants the book or a refund; poor service and scam.

I ordered a customized book from U Star Novels and the money was removed from my account the day after. I expected delivery within 7-10 business days but gave them time since we're in the middle of a pandemic and things take time.

It's been a month since I submitted my order and there is no updated tracking details on the website (doesn't even list that it's in production). I'm unable to get a response by email or telephone.

I want the book or my money refunded. Poor customer service but obviously a lucrative way to scam people out of their money at $50 a pop!

Loss:
$56
Pros:
  • Unique gift
Cons:
  • Takes your money
  • No delivery of product
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy from this company!

View full review
1 comment
Guest

I have just been scammed! Wish I had seen your review earlier.

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