
Tzell Travel
Tzell Travel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tzell Travel has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do Not Use This Liar".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
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Verified ReviewerResolved: Completely Dishonest Travel Agent
Company fixed the issue and I have been provided with full refund.
I’m working with Seniors vs Crime a special project of the Attorney Generals Dept.
AGENT NAME EDITED : SIV WALDIN
This agent was in the process of repayment for a cruise she didnt bother researching for the proper handicapped suites she promised.
She paid her first repayment and then blocked me. She is not to be trusted
All Documents available
- Lazy
- Will agree to anything and lie
Preferred solution: Full refund
User's recommendation: Do Not Use This Liar
Tzell Travel under-delivers & passes the blame but keeps the buck!
We have traveled all over the world with all sorts of travel agencies - from the big luxury international providers to boutique locals - our experience with Tzell travel has been the only one deeply disappointing. It was for a three week tour of China - so there was lots of amazing things to work with - and we hampered them in no way with budget limits and it costs tens of thousands of dollars...and it was just a mediocre experience because of the half-hearted planning and poor guide selections.
To be clear, Tzell subcontracted out with Artisans of Leisure...but we still hold Tzell primarily responsible for the experience which, for the cost, was only two star and not luxury other than the hotels we picked and paid for separately.
We would never work with Tzell Travel again and would never recommend them to anyone we knew.
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AGENT NAME MISSPELLED: CORRECTED NAME SIV WADLIN