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Why can't I pay for a year subscription without paying a FEE?
Trying to get my podcast to download properly from my blog
I have had a blog with Typepad since 2010. I kept the blog even though it went inactive for several years.
I continued to pay their monthly fee and did not cancel the blog. My first blog redesign happened years ago. Since I did not have any problems with them when I decided to reboot my original blog and use it as a format for my podcast I did not think there would be any problems. I was wrong.
There were problems, problems, problems. Starting with the design concept which finally got worked out and I now like the design. The last glitches are not being worked out. My feeling that I am being blown off by them is a consistent theme with me because of how they are communicating in their texts.
I am not in the text generation. I like to talk to people.,
The initial tech problem was compounded by the fact that I don't speak tech. It was difficult to communicate with them because I would express my problem and they would translate it back to me in tech speak and I don't speak tech.
I am sure that I am not the only non tech person that has a blog. What I find in general is that tech people think something is easy.
Yes it may be easy for them but not easy for some one who does not understand basic tech. If you are going to use a limiting media form such as texting and emailing to problem solve, then when it is apparent that the person does not know what you are talking about then you need a translator who speaks non tech.
- Have an ineffective way of problem solving a tech problem
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