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Tylt

Tylt Reviews

www.tylt.com
What is your customer experience with Tylt?

Tylt Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Tylt has a 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Key Takeaways for Future Customers

  • Tylt reviews show repeated lack of response from customer service and warranty support.
  • Customers report defective chargers and power mugs purchased at AT&T stores.
  • Expect difficulty obtaining exchanges, refunds, or replacements.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no replies to emails and unanswered calls.
  • Reports of broken or nonworking items and failed charging performance.
  • High price level noted alongside poor support for exchanges and refunds.

Positive Feedback

No positive aspects were reported in the provided reviews.

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Media from reviews

Tylt - Manager
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Show reviews that mention
water store bottle water bottle payments item issue text charger non working
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Lakara L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Apple Valley, Minnesota

My issue is still not resolved

AI Highlights
  • - My charger stops charging completely.
  • - The store said they couldn't help me.
  • - I called for support; they texted but the issue wasn't solved.

My charger does not wait for the water bottle. It stops charging completely.

And I went back to the store, and they bracely said they couldn't help me. So I had to call you.know one answered but they did reach out to me through text message.Ask me, what was the problem?I explained to him, but no one solved the issue

View full review
Lakara L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Apple Valley, Minnesota

Non working item

I purchased the water bottle in a AT&T store on March 19, 2026. It stopped working on April 3, 2026.

I'm making payments on it and it's not working. Can you help me?

Cons:
  • Is not good that the portable charger for the water bottle does not work
View full review
Edgar B Cnl
map-marker Houston, Texas

Devolver producto

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Es imposible comunicarse con atención al cliente en esta empresa. He querido devolver un producto y no he podido.

Loss:
$50
Pros:
  • Ninguno
Cons:
  • No responden las llamadas

Preferred solution: Full refund

View full review
Anonymous
map-marker Miami, Florida

Failed 15w fastest charger

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AI Highlights
  • - Charger only flat charging for Samsung S20; uptilt no longer; ~4 hours to charge.
  • - Bought at AT&T for $50; replacement denied; maker unreachable.

The product no longer charges at an uptilt, only flat for my Samsung s20. Bought it at AT and T who charged $50 plus tax.

Wouldn t replace...directed me to manufacturer whom I cannot reach after four or five attempts. By phone and email.

DO NOT TRUST. The phone takes almost 4 hrs to charge, and my normal charging portal is broken so I have to rely on Tylt's charging mechanism.

User's recommendation: Steer clear of Tylt.

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Doylestown, Pennsylvania

I need to return a power mug, replacement for another.

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AI Highlights
  • - Purchased Tylt Power Mug Oct 20, 2023 at AT&T Frisco, TX.
  • - Submitted warranty claim; 3 confirmations; no reply; 2-year warranty; requesting exchange.
Contains 1 confidential file for company representatives

I have been unable to receive a reply or response from Tylt regarding my power mug, since late Oct. I purchased my mug Oct.

20. 2023. AT&T in Frisco, Texas where I purchased the power mug directed me to reach out to the website. I followed instructions uploaded my receipt and submitted the required information.

I received a confirmation of receipt (3) times, No response. I phoned Tylt after locating a website number for customer service, No response. Where do I go from here? Customers and future customers.

Do not purchase a Tylt Power Mug from AT&T. Do not purchase from Tylt.

There is a 2 year warranty listed on the mug. I am simply requesting an exchange.

User's recommendation: Buyer be careful. Do not purchase from Tylt or AT&T.

View full review
Harvey D Col

Tylt tunes hard reset?

It just stopped connecting to all devices that it previously connected with, just trying to resolve issue. Need help now please

Preferred solution: Information on resetting device

View full review
Anonymous
map-marker Chestnut Hill, Massachusetts

Manager

AI Highlights
  • - Four emails were sent about a broken charger and a missing piece.
  • - Tyler said it would be sent last week.
Tylt - Manager

I have already sent four more emails and tailed said that they were going to send the charger that has been broken and that one piece is missing from the charger and I wanted to know when is it going to be delivered? Tyler said that they were going to send it to me last week, so where is it?

View full review
Anonymous
map-marker Oklahoma City, Oklahoma

Manager

AI Highlights
  • - No replacement charger received; gift phone bought in December.
  • - Rep asked for name, address, phone, and a photo of the broken charger.
Tylt - Manager

I have not received my replacement for my charger. I received the email representative, asking me for my name, the address and phone number and a picture of the charger that is broken and I have not received a replacement for my warranty.

I dont have the receipt, but the phone was bought in December. It was a gift.

View full review
Anonymous
map-marker Miami, Florida

Broken item, you don't reply back to my emails

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AI Highlights
  • - Registered items since 1/11/23 and still no label.
  • - Sent 2 emails to customer service with no reply or label sent to home, warranty unresolved.

i already registered the items since 1/11/23, i have sent 2 emails to customer service and no one gets back to me with a label nor sends me the label to my home. i keep getting an email to register and send you my address, i did twice and still nada. i need this resolved soon because I have warranty and your customer service really sucks, and no one answers the phone, no one gets back with an answer.

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Liz D Fne
map-marker Ashford, Alabama

Bad product

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Have sent emails and called and no response at all. They dont answer any phone calls or the phone. Ty

Loss:
$45
Pros:
  • No answer
Cons:
  • No support

Preferred solution: Another battery pack

User's recommendation: Don’t buy from this company they have no support

View full review
Tom B Bzs

Get get in touch with anyone

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My phone charger model hkap3891-30us was purchased 6 months ago and does not work. It stats to charge and then stops almost immediately

Preferred solution: Replacement

User's recommendation: Don’t buy

View full review
Mark H Jrd

Absolute rubbish product

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AI Highlights
  • - I bought a portable charger at the airport.
  • - It hardly held a charge and instead charged my phone.
  • - It now won't accept a charge or hold any charge.

I bought a portable charger whilst passing through an airport.

It hardly held a charge. In fact my phone charged it rather than the other way round.

Now it won't accept a charge let alone hold one.

Loss:
$50
Cons:
  • Crap product

Preferred solution: Let the company propose a solution

User's recommendation: Get something other than this. A solar panel would work better - at night !!

View full review
Addelyn Ujv

TYLT portable charger

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AI Highlights
  • - Issue unresolved after multiple calls and emails.
  • - Banned from TYLT social media.
  • - CPSC report posted on SaferProducts.gov and TYLT issued a cease order.

I had an issue with a TYLT product and after several attempts to resolve my issue still no results. I have made several calls and emails in an attempt to resolve and even reached out on social media.

TYLT has banned me form posting on most of their social media outlets. I also submitted a report to the CPSC that resulted in a final report of the incident being posted on Saferproducts.gov under the search TYLT.

My several attempts resulted in a cease and desist order issued to me by TYLT. It is my opinion that this company does not care about its customers.

Loss:
$70000
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

View full review

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