If you are going to threaten them with a BBB complaint I suggest you do it. Two River's is listed as "satisfactory" with the BBB, so the only way to let them know your dis-satisfaction is to file the complaint. I took my wife's auto into their service department and was told the car was not worth fixing and if I wanted it fixed I would have to pay $3000-$7500 to replace the engine. He wouldn't even recommend driving it...
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Two Rivers Ford :( They are a dealer development store that means the Ford company has the money behind them and until he pays them back he will be stealing as much as possible from the cus...

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