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Three men and a little girl showed up for my job. They ran hours past quote, stole items and returned a few days later. Damaged many items and will not pay replacement cost. They allowed a kid to handle my items. They did not wrap items and dragged my bed snagging it and making it filthy. They never offered me insurance or had me sign a waiver. You will regret doing business with this location! Corporate office is no help at all either. The wood...
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01/28/2017 (01/02/2017) Things did not go well. The movers were late. T M & a T allows them to show up late in case they need to "prepare" the truck. This encourages dishonesty, in my opinion. Before they began I explained to them some of my items were expensive, inexpensive, and/or fragile. However,the majority of things were not protected or handled properly. I offered to show the men where I was moving to but the team leader said they already...
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1.2
I liked
  • Headquarters responded to my complaint letter within 13 days
  • None of my things seem to be missing
  • One of the movers seemed to care and tried to handle things well
I didn't like
  • Did not use parking lot closest to my apartment
  • Attitude of manager when i called to complain
  • Was not told in advance there would be 3 men
#998923
PLEASE DO NOT USE THIS COMPANY IF YOU VALUE YOUR PROPERTY. On June 15, 2015, TWO MEN AND A TRUCK from Durham NC arrived at our home to pack our household goods at 8:30 am and left at 8:00 pm. They took our furniture to Durham where it was kept in their storage facility for 6 months. On December 17, 2015, the movers delivered the furniture to our new house. As the movers brought the different pieces of furniture into the house, we realized that...
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Two Men And A Truck Moving Service Review

#977935
2.1
I will never use this company again, I used two men and a truck in Greenville NC and I was very disappointed.. I can't remember all three of my movers name but one name was Curtis and one was a Caucasian male but they had terrible attitudes and smelled of marijuana. Will never recommend this company
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Two Men And A Truck Home Moving Services Review

#925221
two *** wipes with truck okay im not sorry .. two men and a truck came out to my waterford apartment .. did a rush on very expencive stuff very expencive never got a call back and this is now past 120 days that they have to respond by the Law rochester mich came to my waterford home still pissed i didnt sue the loser but i will bash them as long As i want to beware
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Two Men And A Truck Moving Service Review

#900554
Used 2 men truck today out of cypress tx was an awful experience, equipment broke an had to get another supervisor was to lazy to bring up new truck until I objected then he did , truck was 2 hours late to start, guys were nice but extremely inexperienced. Overall rate maybe a 1 because the lead man was a nice respectful kid.
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Two Men And A Truck Moving Service Review

#852007
1.3
Two Men And A Truck - Simple Review #1463855254
1 of 1
The worst moving experience I could ever imagine. Their movers caused $500 worth of damage to a solid wood dining set, and it's taken them two months to offer compensation. Now they're trying to back out of reimbursing me for 80% of the damages, which amounts to about $380. They don't seem to be smart businesspeople, because they've lost any possible future customer associated with me.
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Two men and a truck ruined my Ethan Allen farmhouse table. It's like they put the claw part of a hammer to the surface of the table. They sent a guy out who put his spit on the table and said it would have to be refinished. I reported this to corporate as well as the local office and the only thing they offer is 60 cents per pound. Corporate has done nothing. This has been going on since the end of October and still no action on anyone's part....
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I moved from Ada Michigan to Wyoming MI a few weeks ago and had one of the best moving experiences you could ever wish for. They pad wrapped everything and put it gently on their truck, using straps to hold stuff down as they loaded the truck. Both young men were kind, professional, and knowledgeable. They loaded the truck to the brim and drove off without a scratch to my walls. When we go to the unload, they quickly unloaded the truck and left...
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4.8
I liked
  • Movers and schedulers
  • Crew and the sales person
#939748
I called a friendly representative who had a sales pitch of "all our drivers are drug tested and background check done" with a logo "Movers who care"Why did an admitted two time felon show up, rude and swearing around my child, left the job half done, complained about another job to do after mine, threatened to leave my stuff in the parking lot after leaving my storage unit not empty, had to hire someone else the next day, and then had the nerve...
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Anonymous

Danemama2016 I have to disagree with the comment posted in response this complaint. I know, FOR A FACT, that each franchise does perform a pre hire drug screen and background check on all ...

Anonymous

Anonymous Unfortunately, they don't actually drug test or background check their employees. They simply say that as part of a script. I've witnessed this internally.

WAS RIPPED OFF!!!  A 3-4 HOUR JOB TURNED INTO A 5 ½ HOUR JOB!  THAT IS WITH ASSISTANCE TO TRY TO MOVE THE HORRIFIC EXPERIENCE ALONG, WOULD HAVE BEEN LONGER!  STAY AWAY FORM THIS COMPANY IF YOU ARE LOOKING FOR HONEST PEOPLE TO MOVE YOUR FURNITURE IN A REASONABLE AMOUNT OF TIME BECAUSE THEY ARE NOT IT!  THE OFFICE IS UNPROFESSIONAL (BILL) AND WILL LAUGH AND ARGUE WITH YOU INSISTING THEY ARE TIMELY!!!  I’VE HAD MOVERS TO MOVE THE SAME FURNITURE TO...
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I am a Navy LT who had to contract Two Men and a Truck to move my household goods to a storage facility while I was deployed to the Middle East. I just returned home and was shocked at what I found. Most of my fine crystal and China were wrapped in towels and blankets and placed in unnamed boxes. Sadly, most of my crystal and China were shattered. I also found most of my stuff were placed in boxes that could have been salvaged from the trash. ...
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The signup was just great, the movers were very good and we treated them with a nice tip and lunch. We began the unpacking and it took a very long time as we are not young or strong anymore and we had our 96 year old mom to take care of as well. We finally got around to doing some laundry and the washer wont complete a cycle. The support bolts were offered to the movers but rejected as unnecessary. After several attempts to get a report of...
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Contact Two Men And A Truck

Headquarters Address:
TWO MEN AND A TRUCK®/INTERNATIONAL, Inc.
3400 Belle Chase Way
Lansing, MI 48911
Phone:
(800) 345-1070
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Companies similar to Two Men And A Truck

Used Buckhead (Atlanta, GA) location last week. An expensive sound bar never got off the truck. I noticed it was missing within an hour of the move and left a voicemail for the office. They asked the movers and movers said they never saw it so it must be my fault. Two Men and a Truck denied the insurance claim as well saying they cannot it locate it to prove that they lost it and only pay negligence. I guess theft (intentional) is not included....
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Anonymous

Anonymous Used them too and iPod came up missing off the kitchen counter.