TWN Communications
TWN Communications Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TWN Communications has a 1.0 star rating from 1 review; consumers report fast fiber internet but are mostly dissatisfied due to unpaid credits, billing issues, and high price level alongside complaints about customer service.
Positive Feedback
Customers note fast fiber internet service as a key benefit.
Negative Feedback / Risk Areas
- Unresolved referral credit not applied despite calls.
- Poor billing practices and difficulty obtaining refunds.
- Terrible customer service responses and slow resolution.
Key Takeaways for Future Customers
- Read TWN Communications reviews before subscribing.
- Document referral credits and refund requests in writing.
- Expect reliable fiber speeds but be prepared for billing and customer service challenges when managing subscriptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TWN Communications has a 1.0 star rating from 1 review; consumers report fast fiber internet but are mostly dissatisfied due to unpaid credits, billing issues, and high price level alongside complaints about customer service.
Positive Feedback
Customers note fast fiber internet service as a key benefit.
Negative Feedback / Risk Areas
- Unresolved referral credit not applied despite calls.
- Poor billing practices and difficulty obtaining refunds.
- Terrible customer service responses and slow resolution.
Key Takeaways for Future Customers
- Read TWN Communications reviews before subscribing.
- Document referral credits and refund requests in writing.
- Expect reliable fiber speeds but be prepared for billing and customer service challenges when managing subscriptions.
TWN Failed to credit $25 for Referring a Neighbor
My neighbor installed TWN fiber at his home and has paid each month since August 2025. I called TWN numerous times to complain that I didn't receive the $25 credit.
- Fast internet service using fiber optics
- Credit not been paid for two months and still continues
Preferred solution: Full refund
User's recommendation: Terrible Customer Service
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