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Twisted Steel Automotive Reviews
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Twisted Steel Automotive Reviews
This guy Mike
he sells a motor through craigslist, listed in New York, and Maine, but not in vermont. Why was that?? didnt want to screw someone in his own back yard. Better to sell to someone from away. The add made claims of newly rebuilt, drop in ready. Never mentioned it was NOT built by himself. Implied it was, and machine work was done locally. He didnt know {{Redacted}}, then when the hidden issues surface, he now says, he never touched it?? really?? and then quickly offers money back? then the name calling LIAR, Liar BS.... Just goes to show what kind of people they are, and to say his wife Jill is nice???......read the other complaints of others saying how rude she really is.
ID
Service
Twisted Steel Automotive Part Replacement
Reason of review
Not as described/ advertised
Terrible after service follow up
Ripps people off.... They don't have clue. Took my truck in, had ticking sound in engine. Tim, I guess the owner? Simple guy. Says its minor adjustment. $275 later, I picks up truck, quiet JUST FOR 1 hour....now I'm in St Jay, pissed off. Head back to twisted POS that next Monday, when all of a sudden engine makes snapping noise, and starts skipping, lost power and died After tow job, call to Tim, he wants proof that I broke down?? WTF!! The Chevy garage pulls valve covers and finds 3 broken parts, rocker levers, they then go on to show me how much they are too tight, actually showed me extremely tight the bolts are. Twisted failed a simple task. Failed to call me back when I told them what happened. They suck
6 comments
ID
Twisted
Twisted steelers automotive, these crooks did some rust repair on my Honda, car was in rough shape, they called me multiple times increasing the cost each time. During the 3rd call, I told them to forget it. I was done and going over budget. I told Jill I was going to square up and buy new car. Little did I know they had already done the work that they were quoting me on that 3rd call !! Then they held my car ransome till I paid for this extra work. They are crooks!! Plus part of work entailed repairs to unibody, where the welding melted portions of my carpet, leaving car smell like it was in a fire. Stay away from these crooks !!
4 comments
ID
Service
Twisted Steel Automotive Car Repair Estimate
Reason of review
Pricing issue
The owner of Twisted steel automotive
My name is Tim Simonds and it seems like the people on here either think they know me or are judging me on mistakes i made years ago. I dont do anything period but work my *** off and treat every customer fair. We do not get any kind of assistance. Now lets get to the engine . I moved into Twisted steel in january. The firt week we were open on was on my way to get lunch hit ice and totaled jills Escalade. It was siting in the yard taking up space. One day on craigslist i saw a really nice 355 sbc for sale for 2500. I contacted the guy and he told me the engine was just rebuilt and was in his s10 for about 2k miles and ran perfect that it was ready to drop in and go. I ended up having him bring it to the shop and me and jeff both looked it over and believed what the guy was saying to be true. Itraded to put the engine in my 68 camaro had no intension on selling it but im so busy i have not worked on my camaro for 7 months. As the shop has continued to grow because of the quality work and fair prices we do i have been buying more and more tools. We were running out of room the engine was in the way so i said i would sell it because one no room 2 my car is far from being ready for a engine. I put it up on fb for sale for 2500 and this guy mike offered me a 1500 i said sure i will take it. This was a complete engine from carb to pan plus i threw in msd ignition box 2 dist and 8mm plug wires and a new in the box set of shorty ceramic coated headers. He looked the engine over said he wanted it so i just wrote him a reciept for the 100 deposit he gave me on one from the shop i didnt really think about it. He came and got the engine and finished paying me a week later. 3 weeks go by he calls me saying this is wrong that is wrong with the engine and hes threatening me with a lawyer. I said the engine checked out to my knowlage and if there really was somthing wrong to send me some pics or a short video he refused would not provide any kind of proof and everyone know the scams that are being done on fb and craigslist so i told him you bought it as is and im not giving you anything with out proof.so he blows my phone up for weeks calling me names over 100 messages on line bashing my shop that didnt build the engine nor even touch it. It sat in the corner on a stand. So finally i said take down all the bad reviews i will refund you 400 wich i did and he recieved but he never kept he part of the deal. Im a honest person and yes i have made a lot of mistakes in my life i regret. I wish i could take back but im not that person any more. Some of you know me and know what i say is true some will continue to believe this guy. He acted like a 2 year old child and i was trying to handle it like a adualt and fairly. I have pictures of the check i sent him you want proif i paid this guy the message me 282-****. My shop will continue to grow no matter what this guy says and anyone that believes one side of a story is looking for stories thats it. Everyone that has come to my shop has been happy and the person who said there was over spray on there far never called me or my wife i would of gladly buffed the whole car. If anyone that has somthing there not happy with call me i will make it right im not a ***
8 comments
ID
Twisted Steal
Lousy, untrustworthy so called mom and pops service station. Got gas there, full service. That same day, while washing my car, I find my gas cap missing. I call to ask, if it's there, *** on phone laughs and says NO, But tells me it was on when I left. My husband drives down and finds it in parking lot near pump. Liars..... Will never gas there again !!
ID
Reason of review
Poor customer service
Gas Is oK
They pump my gas, have always liked and prefer Sunoco, they have put air in a tire or two. A lot of potholes in driveway make it hard on tires and difficult to exit in a hurry.
1 comment
ID
Service
Twisted Steel Automotive Gas Tank Refill
Over spray was everywhere
Had them do some rust repair. Came out great, but once home and washed the remaining finish felt dull. My neighbor which is a retired body man of 30 years tells me it's overspray. I called and spoke to the girl, she was rude. They never called me back even after 3 calls. I paid my neighbor and together we cleaned it up. The repairs looked great, paint looked great. Overspray BAD, customer service the WORST. I would fire that girl too.
4 comments
ID
Service
Twisted Steel Automotive Customer Care
Reason of review
Poor customer service
New Reviewer
Crooked auto repair shop
TWISTED STEEL auto repair charged me $1500 for a FRESHLY rebuilt motor. After purchase I had engine hooked up to a run stand to verify and run before installing. During set up, consisting of installing pulleys, alternator, exhaust, distributor, fresh oil, filter Coolant. Here's where hidden issues appeared. There was a chrome cover over balancer that was removed to allow lower pulley to sit flush, balancer had hammer marks on center and was not installed properly, pulley would never sit flush, had wrong bolt holding it and the hole had been drilled larger and partially stripped. We proceeded to fix this and continue. Head had one of the accessory mounting holes drilled through into coolant cavity. One we filled coolant it was pouring out. Once plugged, we continued, oil pan was not sealed properly, leaked bad. Again fixed and looked for next issue. Leaking head gaskets Lifter damaged by improper install of pushrods, Rust on pushrods Rocker arms were not long slot, so with high lift cam were binding loud and breaking. We started a video after the crank balancer issue and have now uploaded to YouTube. I called Tim Simonds at Twisted Steel Auto in Rutland Vermont, discussed my issues, he offered $500 back / refund. And has backed out paying ever since, he gets mad, calls me a scammer, *** you name it. I woulda been happy getting anything from them, to just donate to a local charity to just get his goat. He is a sneaky liar, said he built engine, then blames it on someone he bought it from. Don't trust Twisted Steel Auto in Rutland Vermont. I have pictures, video I would share.
23 comments
ID
Location
Rutland, Vermont
Service
Twisted Steel Automotive Car Part Replacement
Reason of review
Bad quality
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Twisted Steel Automotive
I purchased gas here a couple weeks ago, seldom pay cash, but was pleasantly surprised at station being full service. Well i paid cash for a fill up and later find they shorted me $5.00I guess they TIP themselves.
wow what kind of a garage treats a customer like this?? I think we buy our gas there, or should i say we used to??
Lier we never worked on this truck
That's right, they don't claim or admit working on the problem cars or trucks. Heck they just deny it.
And figure everyone will believe it. Have they call him a liar?
Wow!! That’s an original response.
LIAR ???? That's a great response.