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Twisted Road

Twisted Road Reviews

www.twistedroad.com
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Twisted Road Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Twisted Road has a 1.0 star rating from 1 review and overall customer sentiment is negative; recent recommendation: avoid this owner rental company.

Positive Feedback

Refunds were issued for the canceled booking and the platform facilitates owner rentals for riders seeking peer-to-peer options.

Negative Feedback / Risk Areas

  • Twisted Road reviews cite last-minute owner cancellations that ruined planned trips.
  • Customers report issues with billing and refunds not covering higher rebooking costs.
  • Complaints highlight poor customer service response handling emergency booking problems.

Key Takeaways for Future Customers

  • Expect risks from owner cancellations; consider booking backup or checking Twisted Road customer complaints first.
  • Confirm refund and billing policies before reserving to avoid out-of-pocket rebooking expenses.
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Kristin Rry

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Owner canceled at last minute

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AI Highlights
  • - Rental canceled an hour before pickup in Vegas.
  • - I found another rental at a higher rate.
  • - Twisted road refunded my money, not the higher rate.

Planned ahead for a day ride while in Vegas. One hour before picking up the bike I received a text from the owner cancelling our rental.

This was our main outing while in Vegas. I was left trying to find another rental. When I did it was at a higher rate. Twisted road refunded my money but not the higher rate.

this should have not been allowed to happen. We work hard all year and makes our vacation stressful.

User's recommendation: Avoid this owner rental company

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