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TWINSET

TWINSET

www.twinset.com
What is your customer experience with TWINSET?

TWINSET Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

TWINSET has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Recent recommendation: "Don't loose your time with Twinset." Complaints focus on customer service, discounts, and a high price level.

Positive Feedback

No positive feedback appears in the available TWINSET reviews or related customer service interactions.

Negative Feedback / Risk Areas

  • Reports of poor customer service and unresponsive complaint handling.
  • Problems with returns, invalid return labels and lost order confirmations causing billing worries.

Key Takeaways for Future Customers

  • Expect to verify receipts and monitor card charges due to order and billing issues.
  • Document all correspondence when pursuing refunds or return issues with TWINSET.
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Media from reviews

TWINSET - My order status deleted, but money has been debited from the card
TWINSET - My order status deleted, but money has been debited from the card - Image 2TWINSET - My order status deleted, but money has been debited from the card - Image 3
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Anonymous
map-marker Belton, England

Return lable dosent work

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AI Highlights
  • - I was given email to file a complaint; no one contacted me.
  • - Return label is out of date (2018) and not accepted; finding DHL service point was hard.
Updated by user Oct 22, 2025

Very slowly customer service. They use bad post provider.

Original review Oct 21, 2025

Lovely girl don't help me. She gives me email address to send my complaint, what i did already and nobody contact with me yet.

They add to my parcel return label which is out of date was prepared in 2018 its joke

I try to find DHL service point first which is diffrent from Dhl express then they Depo and after 1 hour driving around I find they can not accept this prepay return label because is to

old.

User's recommendation: Don't loose your time with Twinset.

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Kameliia M

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Verified Reviewer

My order status deleted, but money has been debited from the card

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TWINSET - My order status deleted, but money has been debited from the card
TWINSET - My order status deleted, but money has been debited from the card - Image 2
TWINSET - My order status deleted, but money has been debited from the card - Image 3
Contains 1 confidential file for company representatives

Hello money has been debited from the card! But order status deleted and i don t recive any confirmation of my order, any receipt, only from my bank, but not from twinset company

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