Twin Dental : deceptive practice
I went to Twin Dental on Hamilton Ave in Cincinnati Ohio. Due to side effects of medication, I had damage to my teeth. Two of them broke in half and needed removed. I told them this when I made the appointment and also let them know that I had tried to get it fixed at another office, but that office wasnt equipted to properly help me. X rays were taken there, so I didnt know if my insurance would pay for it again. They assured me that if insurance denied it, they would write off that cost. I explained my lack of funds and worried about the final bill. They had me there for 3 different days while they did xrays, made me watch films on tooth care, watch a demonstration on using a water pic and did a health assessment. I kept asking about costs and all the dentist would say is that during my consultation (the 3rd visit) he would sit down with me and explain costs and answer questions. I was floored when that time came and I found out they had billed my insurance company $500, and told me I owed a balance of $200. How could this be ? I didnt have any work performed on me yet !! I had to remind them about writing off the cost of xrays again, but as it is now I still owe them money. I am so mad that they didnt bother to tell me that gathering that information was something they billed for ! Their web site advertises free consultation . I had already paid them $48 which I thought was my co payment. Im still so mad !!!!! I still havent had any work done because Im out all this money for nothing ! Very unfair !!!
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