Anonymous
map-marker Berlin, Vermont

Bad service at twin city subaru-berlin, vt

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I received a call on the 16th of dec from amy in the service dept. (2 days) after service date. she said all lights are checked before anything is done. I said well I don't think it happened because when I was driving out of your parking lot, my husband was behind me and told me my brake light was out. her comment was, they can go out at any time. I said that is b.s. and I am done, done, done with twin city Subaru. she apologized and I said, don't bother to apologize, I am done with tcs. since the merger with 802 Toyota, service is terrible......
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Reason of review:
overall bad service
Anonymous
map-marker Berlin, Vermont

Twin city subaru-berlin, vt

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went to twin city Subaru for oil change and maintenance, also had a high pitched noise, looked on line and water pump issue that may cause noise. wrote a note regarding this issue and dropped off my outback. received a call that car was ready and that mechanic could not hear or find an issue. when I accelerate I hear it. anyway, I was given at least 5 reasons why this may be happening. since t.c.s has merged with 802 Toyota, the service is mediocre at best. I drove away after having words with service manager and my brake light was out. really what is SERVICE and MAINTENANCE if brake light being out is missed. I drove to the local auto parts store and for $8.00 they replaced both bulbs and were very nice.
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Reason of review:
overall unhappy with twin city subaru
Anonymous
map-marker Rindge, New Hampshire

Selling used cars that have serious issues

I responded to an ad on craigslist about a vehicle. When I called the number it was a dealer. They told me to come down and look at it and road test it. I did on their little test run course the use. I bought the vehicle only to find out when you get it over 40 mph. it shakes. I called when I got home and they told me it was as is. $2000,00 later the shaking problem was fixed. I brought them to small claims and lost. The way the paperwork was written up I did not have a chance. buyer beware of new car dealers selling trade ins.
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1 comment
Stclair Mmy

If you are a real customer please call me. I am not aware of any complaint like you describe.Dave BirminghamOwner of Twin City Subaru802-224-****

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