Update by user Feb 19, 2018
The efforts and attention I recieved from this company is satisfactory to me. This complaint due to the miscommunication on behalf of my insurance company needs to be set to Progressive instead of Twin City Nissan.
This company is wonderful they went above and beyond to make sure they resolved the issue at hand. I apologize for all of the mix up. These people are very wonderful and caring and did everything in making sure they help as much as they could to get me back on the road and I thank them so much.
I am not sure if I can change this complaint to Progressive and take it away from Twin City Nissan but this company is awesome. Thank you so much Twin City Nissan keep up the wonderful customer service and helping out your customers.
Original review posted by user Feb 15, 2018
My insurance had to to take my vehicle in to this shop for my adjuster to go out to look at my bumper. I don't know what was told ot my adjuster so now they are trying to deem my vehicle a total lost. This shop failed to put my vehicle back together now my battery is not working at all. It was together when I brought it in and the decision of my insurance should had nothing to do with them putting my vehicle back together the way it was. I am very angry and heated. I even thought about buying a Rogue from here but now I am not going no where near this place ever again. It makes no sense they would send me my car back in pieces when they got it it was not really this makes no sense. Guy in body shop was also rude to the tow truck driver as well he told me a lot the guy did and told him. Very unprofessional and no customer service at all to make you want to even visit this place. My first visit here and I am not going back ever unless it to get my car put back together like they found it.