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Twenty One Pilots

Twenty One Pilots

www.twentyonepilots.com
What is your customer experience with Twenty One Pilots?

Twenty One Pilots Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating: 1.7 star from 1 review with 100% unfavorable feedback. Recent recommendation says "Don't bother," and consumers cite poor customer service, missing shipping and high price.

Key Takeaways for Future Customers

  • Check Twenty One Pilots reviews before ordering to confirm shipping timelines.
  • Expect limited or no phone support for order issues and slow email responses.
  • Consider price and discount reliability versus alternatives before purchase.

Negative Feedback / Risk Areas

  • Repeated customer complaints note orders not shipped or tracked and missing deliveries.
  • Customers report unresponsive customer service and difficulty obtaining refunds.
  • Price level described as high with unreliable discounts and special offers.

Positive Feedback

No positive feedback appears in the provided review; available comments focus on fulfillment and service problems.

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Anonymous
map-marker Dayton, Ohio

Has my order been received or shipped?

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AI Highlights
  • - Paid for two items that were in stock two weeks ago.
  • - No shipping or tracking info despite promises of delivery before Christmas.

Paid for 2- items( in stock , 2-weeks ago, no shipping info, tracking info, even though website clearly stated items would be shipped & received before Christmas! Unacceptable, website not very good, order number is ridiculous, no customer service phone number? Pay Pal will be hearing from me tomorrow, if I dont get this resolved today

User's recommendation: Don’t bother, I would rate them lower than 1-star, if possibly

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Resolved
Judee B Brt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Purchase never received

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Updated by user Jan 14, 2022

Nothing was done.

Original review Oct 26, 2019

I ordered a sweat shirt for my granddaughter for her birthday on 10/05/19 but still haven’t gotten it. There’s no phone number for me to call and no one responds to emails.

Loss:
$60
Cons:
  • Contacting you them is impossible
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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