map-marker Brownfield, Texas

Checking on order I placed on 9/4/2022

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I sent you an email reply on the website pertaining to the Labor Day Sale. I ordered 2 each of the BookBook Cady Shacks on Sunday 9/4/2022 using PayPal. PayPal indicates the transaction completed with the following ID: 8CD56492JF541135 of $99.88. I have not received an email from your company identifying this purchase transaction. Please let me know what the status is of the purchase I made. Thank You, Debra Meeks 806-674-****
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User's recommendation: Good Product

Brystol Oxb

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| map-marker Scottsdale, Arizona

AirFly Pro Volume doesn't work - company wont resolve the defect

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Received the AirFly Pro as a gift and the volume doesn't work when sync'd up with two wireless AirPods - customer support acknowledges that it is a known issue but since mine were manufactured after they corrected the issue, the only resolution they offered was for me to buy a new unit. With Covid, haven't been going to NFL games and traveling but now when we are, the warranty period expired. Apple offered to replace AirPods that have a known static issue regardless of when they were purchased, not 12South - they say - "sorry you are going to have to buy a new product nothing we can do since they are past the warranty period" - but it is due to a known defect that they fixed so another $60 down the drain, they don't care about customer service!
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Preferred solution: Let the company propose a solution

User's recommendation: Watch your warranty period and make sure the products work as sold!

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