Tween Brands
Tween Brands Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tween Brands has a 1.0 star rating from 1 review and consumer sentiment is mostly dissatisfied; Tween Brands reviews note value in Website and Discounts while location and high price level draw criticism.
Key Takeaways for Future Customers
- Expect mixed experiences between online orders and mall shopping when reading Tween Brands reviews.
- Check refund and billing timelines carefully and document transactions.
Negative Feedback / Risk Areas
- Product quality concerns such as poor materials and faulty zippers were reported.
- Refund delays and unresolved Tween Brands customer complaints about billing were raised.
- Some customer service interactions were unhelpful or lacked apology.
Positive Feedback
In-store staff can provide attentive help and strong customer service to find suitable outfits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tween Brands has a 1.0 star rating from 1 review and consumer sentiment is mostly dissatisfied; Tween Brands reviews note value in Website and Discounts while location and high price level draw criticism.
Key Takeaways for Future Customers
- Expect mixed experiences between online orders and mall shopping when reading Tween Brands reviews.
- Check refund and billing timelines carefully and document transactions.
Negative Feedback / Risk Areas
- Product quality concerns such as poor materials and faulty zippers were reported.
- Refund delays and unresolved Tween Brands customer complaints about billing were raised.
- Some customer service interactions were unhelpful or lacked apology.
Positive Feedback
In-store staff can provide attentive help and strong customer service to find suitable outfits.
Media from reviews
Sleeping Bags Review
- - Sleeping bags for Christmas had poor quality with thin material and stuck zippers.
- - Refund request was denied; the representative offered no help.
Ride customer service, sleeping bags were ordered for my granddaughters for Christmas the quality was horrible. Thin material cheaply made and the zippers hung up .
Called and requested refund Rep. Was not apologetic and offered no help financial
Tween Brands - Justice For Girls Clothing Review
- - Order OJTW01490**** was canceled; money was debited with no refund after 7 days; wrong email received; verification dept says it was wrongly sent.
Bad service we were promised to be refunded $136.23 on 17thfeb2017 on calling for inquiry and updates they said they want to talk to bank people all fake excuses if they had to cancel the order why dont company release payment immediately..then give fake excuses saying authorization issues and all nonsense unethical excuses.If i dont receive my money i will surely file a case...its already 7 wrkng days passed my order..
Order cancelled from your end money was debited in your account now it is 7th day today but no sign of refund instead 2 days back recd a wrong mail attaced down verification deprt says it is wrongly sent please dont fool customers .my order nos is OJTW01490****.
Tween Brands - Customer Care Review
- - Tati helped my two daughters and me find the perfect last-minute outfits in Georgia mall.
- - She was patient and helped us until we found the outfit.
I was in the mall Georgia yesterday with my two daughters looking for last-minute outfits your worker named Tati help me and my two daughters find the perfect outfit she was so patient so helpful and her customer service was awesome she keep looking and showing my daughters stuff until we find the perfect outfit I know retail is hard but I make customers feel good when somebody goes out of their way to take care of you she's awesome
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They are cheaters i hvent received money and not even clothes this company is a fraud...they promised to refund but nothing yet almost 2 months have passed..they should shut the company frauds cheaters..