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TVmucho

TVmucho

tvmucho.com
What is your customer experience with TVmucho?

TVmucho Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

 

TVmucho has a 1.3 star rating from 2 reviews and predominantly negative sentiment; customers report service outages, lost channels, and access or billing issues.

Key Takeaways for Future Customers

  • Expect potential interruptions to membership and difficulty reaching customer service as noted in TVmucho reviews.
  • Be cautious about subscription changes and double charges; verify billing before committing.

Negative Feedback / Risk Areas

  • Frequent service outages and suspended access with error messages.
  • Poor responsiveness to emails and unresolved customer complaints.
  • Billing problems including double charging and confusing subscription terms.

Positive Feedback

Some users value access to British TV content, but positives are limited amid reports about price levels and feature losses.

View full overview ›

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Show reviews that mention
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Anonymous
map-marker Wichita, Kansas

Loss of Channels

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AI Highlights
  • - I was a long-time YouTube TV customer.
  • - Prices rose and channels like Freeform, Disney, and Disney Jr were removed.
  • - I switched to another provider.

I had been a customer of YouTube TV for quite a while. It was bad enough when you raised your subscription price substantially.

But then, you went and removed so many channels, such as Freeform, Disney and Disney Jr, among others. I even lost additions to my library that I had recorded. Not acceptable. And definitely, not good business.

I switched to another provider. And I am sure that you will lose many customers due to your poor decisions.

User's recommendation: Don't subscribe

View full review
Maria S Llp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They charge double for subscriptions

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They are charging me for the same subscription twice.I hope you can solve my problem. Thank you for your help.

User's recommendation: Never is bad

View full review
Resolved
Lutisha Phz

Resolved: My name is John Doe, I have membership to TV...

AI Highlights
  • - John Doe is a member of TV mucho TV.
  • - The service shows SUSPENDED CDN RESOUSE.
  • - Email: mrdoejohn2@***.com is provided.
Updated by user May 17, 2024

Company fixed the issue and I have been provided with apology. I reloaded teeveeing app and the problem was solved !!

Original review May 06, 2024

My name is John Doe, I have membership to TV mucho TV. One screen your service says SUSPENDED CDN RESOUSE & to contact you.

My email is mrdoejohn2@***.com I hope you can restore my service ? Regards, John Doe.

View full review
Caylee Iii

I have had no TV from Friday I have been with your company for ages my phone will not let me type in information it keeps going back to previous page

AI Highlights
  • - Friday power cut left TV unavailable after restore; mucho channel not accessible.
  • - Error 477 suspended CDU resource; please fix.

I had a power cut on Friday and when it came back I had no TV I managed to get Spanish TV but no TV mucho and still not available it comes up with error 477 suspended cdu resource please help me Will not recommend if not fixed

User's recommendation: Will not recommend tvmucho if not fixed

View full review
Anonymous
map-marker La Nucia, Alicante

I lost my internet connection on Friday and have not been able to get tvmucho

My electricity went down on Friday and when it was restored there was no internet connection to TV I did manage to get Spanish TV but no tvmucho

User's recommendation: Can't recommend untill TV fixer

View full review
Resolved
Anne K Klw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: The circles

Pleasethe c ircles are still going stop the circles for gods sake

what more do you want??? stop the damm circles I;ve paid ayear

subsciption

User's recommendation: rubbish

View full review
Jane T Vin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You aren’t answering my question? How can I pay?

AI Highlights
  • - Existing customer; need to transfer to me after husband's death.
  • - The TV form was fiddly.
  • - The payment form appeared briefly and disappeared.

I am an old customer. My husband has died & I wanted to change the account to me.

You have my email:-

janeturner @***.com

and you wanted me to fill in my address etc in a form on my tv screen but after doing all that, dont know why because the details are the same as for my husbands account, I havent moved. This filling in took ages because it is very fiddly to do. Did all that now its stuck on the screen & nothing is moving. The form to fill in for the payment appeared briefly & then disappeared before I could fill it in.

Now nothing is happening.

I have sent a number of emails & customer support responds by saying they have updated my support but NOTHING has changed . You dont answer my questions which is just how can I pay?

Pros:
  • I can watch british tv
Cons:
  • Difficult to get a repose to my emails

Preferred solution: A response

User's recommendation: Cannot until this is sorted out

View full review
Anne K Klw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get the channels says sign in for a few minutes ihave a year contract

it keeps cicrling and I can't get on my channels Just get my channels back please without circles\

You must subscibe before I see channels, I already have!!!

User's recommendation: nothing,damm rubbish

View full review
Scottie Aak

Unhappy

AI Highlights
  • - Pay one pound, then 35 pounds a month.
  • - I'm paying more now; last payment was in August.
  • - I have been asked for bank details and am wary of scams.

Have been asked by your Engineer to pay one pound , then 35 pound a month. This is more than I was paying - last payment in August.

You have asked for my bank details. Very wary to do this as not sure I will be scammed.

Cons:
  • Not able to access

Preferred solution: Price reduction

View full review
Sharon B Aql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They try and o give a service but dont

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My subscription every month do not deliver tv always buffing paying for this crap on tv and there cannot deliver

Cons:
  • No con

Preferred solution: Apology

User's recommendation: Don’t go with them

View full review
Anonymous
map-marker Paterna Del Rio, Almeria

No access

I have a TV Mucho account until February 2024 but I am unable to connect. I open my account and then I recieve 15 minutes before I was cut off.

View full review
Anonymous
map-marker Weener, Lower Saxony

Problem with recording

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AI Highlights
  • - User could schedule future recordings on the same day, e.g., 6, 7, 8.
  • - Now the record option only records the current program, not future ones.

I used to be able to record programs after the current time for example it's six o'clock seven o'clock eight o'clock. Now when I go to reopen up the record button it will only let me record the current program and not the future programs like I always have been doing the best few years.

How do I change this to get back to recording future programs on the same day or is that no longer awesome

. Thank you in advanc

Thomas Napoli

View full review

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