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TV5Monde

TV5Monde

usa.tv5monde.com
What is your customer experience with TV5Monde?

TV5Monde Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

TV5Monde has a 1.7 star rating from 6 reviews, with 83% unfavorable and 17% positive. Consumers report dissatisfaction with customer service, high price level, and mixed experiences with TV5Monde USA availability and Sling TV guide issues.

Key Takeaways for Future Customers

  • Check subscription terms for TV5Monde in the US before subscribing.
  • Expect potential issues with scheduling and DVR recording when clocks change.
  • Follow up persistently on refunds and billing complaints.

Negative Feedback / Risk Areas

  • Recurring customer complaints about refunds and delayed billing resolutions.
  • Technical problems: wrong program timing and missing guide on Sling TV.
  • Content and presenter quality concerns and high perceived price.

Positive Feedback

Viewers praise documentaries, multiple channel programming, and French news offerings.

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Media from reviews

TV5Monde - Refund not received yet
TV5Monde - Refund not received yet - Image 2
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Rosebud Xpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lucknow, Uttar Pradesh

Refund not received yet

AI Highlights
  • - Returned the TV backrest due to size issue.
  • - Returned on 17 November.
  • - Refund not received yet.
  • - Photo attached for reference.
TV5Monde - Refund not received yet
TV5Monde - Refund not received yet - Image 2

Dear sir I had ordered the backrest of the TVs but due to size issue I returned it on 17th November.. but sadly I have not received the refund till now... I have also attached the photo for reference.

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Clara p Opj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Wrong timing on programming

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AI Highlights
  • - Programs are off by one hour since the winter time switch.
  • - Wrote to TV5 USA a week ago; they said they'd fix it.
  • - DVR recordings are affected.

The programs are off by one hour since we switched to winter time.

I wrote to TV5 USA one week ago, and they answered that they would take care of the technical error.

One week later, it is still off.

I use my DVR to record programs, and of course, it's all messed up.

Why is there not anything done already to remedy the situation?

Pros:
  • Nice french programsv
Cons:
  • Poor subtitles and lack of rehularity

Preferred solution: Apology

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Scott Y Fpy

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Verified Reviewer

No schedule/guide for TV5MONDE on SLINGTV

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AI Highlights
  • - TV5MONDE USA is available on Sling TV.
  • - The TV5MONDE USA schedule is not shown in Sling.
  • - The guide now repeats TV5MONDE INFO's schedule.

I receive TV5MONDE USA over the Sling TV app on my devices. The schedule for TV5MONDE USA is no longer available on the Sling TV app.

Instead, the guide is repeating the schedule for TV5MONDE INFO.

Can we fix this? Merci beaucoup.

Pros:
  • Excellent programming with multiple channels
Cons:
  • No cons

Preferred solution: Nothing. I am pleased the problem has been resolved.

User's recommendation: Problem fixed within 24 hours. Thanks to all who helped!

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Eric M Flo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Programing, Rugby, ancien programs

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AI Highlights
  • - Old programs are 3-4 years old, esp fashion shows.
  • - Too much rugby; cheap rights, little interest.
  • - A2 news looks unprofessional in casual dress.

Bonjour,

J'ai remarqué une baisse de qualité sur :

- vieux programme, datant de 3 ou 4 ans, spécialement les fashion shows

- trop de rugby, qui n'est pas cher en droits et n'intéresse personne

- trop de films qui parlent de drogue, de politique de genre, etc.

- actualités, non pas pour TV5 News, mais A2 manque de professionnalisme, jeans, t-shirt, épaule dénudée pour les actualités ?

- moins de films sans « politique d'identité », s'il vous plaît.

Assez avec le rugby !

Merci,

Robert

Pros:
  • Documentaries
  • French news
Cons:
  • A2 news presenters jeanstshirts
  • To much identity politics movies

Preferred solution: Full refund

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Anonymous
map-marker Arlington Heights, Illinois

Pissed customers

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Keep the regular program like ? For a champion was discontinue for no raison and get rid of fashion 2021 20** **23 doesn't make any sense .Time to cancel my subscription at TV5

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Antoine C Arr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Are you not supposed to be free ?

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Updated by user Jul 26, 2024

I refuse to pay while some other countries do not have to pay

Original review Jun 25, 2024

When you type 'TV5 Monde' on your computer, it says it's free, but when you talk to TV5 Monde, it's $14 a month, so screw them!

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Antoine C Arr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Are you not supposed to be free ?

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Why are you not free here when you advertise that you are ??? Its the old bait and switch but it doesnt work with me

User's recommendation: Not free in the USA while advertising that you are famousbait and switch

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Antoine C Arr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Are you not supposed to be free ?

AI Highlights
  • - tv5 monde shows free on computer but asks for subscription when entering 833.
  • - TV5 charges $14 monthly; other countries are free.
Updated by user Jul 03, 2024

I am pissed off because they advertise on the site that tv5monde is free but when you call them to ask why you can’t get it they tell you that in the USA you have to pay $14 every month while in other countries it’s free so NO I am not paying and yes am still pissedoff

Original review Jun 26, 2024

When you look for tv5 monde on your computer it says its free but when you type 833 the tv says you need a subscription and when I called tv5 they said you need to pay $14 monthly while other countries are free. And that pissed me off .

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Antoine C Arr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Are you not supposed to be free ?

Updated by user Jul 12, 2024

I refuse to pay $14 a month while other people in other countries do my !!!

Original review Jun 27, 2024

So, TV5Monde, despite what's written on the net, is not free in the US. It's free in other countries but not here!

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yves b Aul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complain

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AI Highlights
  • - Mohamed Kaci should be removed from news coverage for unacceptable behavior.
  • - The incident occurred during an interview with an Israeli officer.

your journalist mohamed kaci must be remove from news at 1.he had an inacetptable behaviour and remark when interviewing a hight rank israely military man.very nasty and impolite from a tv5 jornalist.thats not good for tv5 .

Preferred solution: Apology

View full review

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