Tuxedo Den Jacket Review from Bisbee, Arizona
Ordered tux two weeks ago , tux was not ready 2 day prior to event. Had to pick up the tux night befor event. Tux jacket to tight , could not even move . Pant 2 inches to short , Tie hook broke, showed up to the wedding looking like a fool. Told store clerk situation. He said sorry ,nothing they could of done anyways cause of the late pick up... Late pick up was due to your company , not my fault... Just thought you guys would like to know , why I am using other company for any further tux rentals.. Robert K Spencer
Reason of review
Not as described/ advertised
I rented a tux for a formal event with my fortune 300 company. I was fitted in a perfect tux including shoes. When I picked up the tux, I did not try it on. I did'nt have time and had to rush from the store, in Roseville, Ca, to San Francisco. The tux fit, perfect, but the shoes were scratched, badly, and the coat sleves were crudely hemmed and were frayed. I paid $174 for the tux. Tux Den refunded $40. It was embarrasing to wear the tux. I have rented tuxedos in the past, all were in good condition. It is so hard to believe the Tux Den would rent a tux that is worn, with scratched shoes. You could buy better quality shoes at the Salvation Army. Shame on you Tux Den.
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