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Tutanota

Tutanota

tutanota.com
What is your customer experience with Tutanota?

Tutanota Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tutanota has 2.8 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Secure.
    Cons: No cusotmer servcie.

  • Recent recommendations regarding this business are as follows: "If you need customer support to an email application, think twice!".

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Franco C Ogd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of account

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Hello,

I have been locked out of my account shadypinesma76@***.com. I want to know if this account is still active and if it is, can I pay for the service? I tried to sign up for the email address again and it allowed me to create, but it won't let me in the account. I have not paid for the service for some time, but I really need to get into this account.

Please help me!

Franco Carcelli

Please reply to me at stpackman@***.com

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Preferred solution: I need access to my account as described in my email.

Christophe R Rix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't send e-mails anymore

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Hi,

I try to send e-mails from my account after having sending numerous yesterday. I still receive the following message:

Il semble que vous ayez dépassé le nombre maximal d'e-mails. Veuillez essayer plus tard.

What is that for???

Thanks and regards,

CR

View full review

Preferred solution: .

Eli Z Hgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot access my emails

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Original review updated Dec 13, 2023

I haven't seen a respected company that provide a crucial service such an email application and hides its customer service contact information. In my case, I lost the Recovery Code and now don't have access to my emails.

I had to search the internet to find only the following email address: abuse@***.de. I sent multiple emails to that email and yet to get an reply.

View full review
Pros:
  • Secure
Cons:
  • No cusotmer servcie

Preferred solution: Apology

User's recommendation: If you need customer support to an email application, think twice!

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