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Tutanota

Tutanota

tutanota.com
What is your customer experience with Tutanota?

Tutanota Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tutanota has 2.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Secure.
    Cons: No cusotmer servcie.

  • Recent recommendations regarding this business are as follows: "Do not use tutanota, tuta or tutamail", "If you need customer support to an email application, think twice!".

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Dawn W Buj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Ambassador grate2be is making numerous accounts of

Who is using my tutamail account? Grate2be at Poshmark, DoorDash, Uber, Lyft?

I want a name. She broke into my accounts when you said it was secure!

I haven't used dawnritawilt@***.com in years. Please tell me who.

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Preferred solution: A name who is now using my sccount

Dawn W Buj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Ambassador grate2be is making numerous accounts of

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Grate2be dawnwilt87, dawnrita1966, etc... That is ME.

My boyfriend bought her crêpe erase. She broke into many accounts of mine. I will get a Sarasota detective on to you guys and make sure she isn't an ambassador anymore...lol never used you guys.

I'm taking who "Gisselle her name? Dawnrita66@***.com is my old mail she broke into

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Daniel D Tou

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not login to my account

Hello dear friends.

A few days ago, I created a free account: Smile6367@***.com.

I am sure 100% I remember the correct password, but I am not able to log in. It is very crucial for me to get access to my account again or at least you may forward the emails I received to my email. I can provide exactly when and from which sender I received the emails. Please, I need assistance ASAP! Thank you very much!

PS: As the verification email belongs to me, I can provide the password I used the day I created the account, the date I created the account, and the device I used to create my account. I also can provide exactly what emails I received and from which company as well in the inbox. But unfortunately, I did not save the code I can use instead of the password because I never thought I would have an issue.

Again, please assist as soon as possible!

Thank you very much!

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We B Ijp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Saying offline while internet is working fine

Everytime I log into my tutanota email it says it is offline. I check my internet and it is working fine.

I check other apps and they work fine. My tutanota email has been offline for almost 24 hours. I can't access my emails. I can't contact tutanota support because I need to be online to do that!

There is no other support for tutanota online. I try to reconnect. Still offline.

Never use tutanota, tuta or tutamail. This is ridiculous.

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User's recommendation: Do not use tutanota, tuta or tutamail

Franco C Ogd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of account

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Hello,

I have been locked out of my account shadypinesma76@***.com. I want to know if this account is still active and if it is, can I pay for the service? I tried to sign up for the email address again and it allowed me to create, but it won't let me in the account. I have not paid for the service for some time, but I really need to get into this account.

Please help me!

Franco Carcelli

Please reply to me at stpackman@***.com

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Preferred solution: I need access to my account as described in my email.

Christophe R Rix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't send e-mails anymore

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Hi,

I try to send e-mails from my account after having sending numerous yesterday. I still receive the following message:

Il semble que vous ayez dépassé le nombre maximal d'e-mails. Veuillez essayer plus tard.

What is that for???

Thanks and regards,

CR

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Preferred solution: .

Eli Z Hgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot access my emails

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Original review updated Dec 13, 2023

I haven't seen a respected company that provide a crucial service such an email application and hides its customer service contact information. In my case, I lost the Recovery Code and now don't have access to my emails.

I had to search the internet to find only the following email address: abuse@***.de. I sent multiple emails to that email and yet to get an reply.

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Pros:
  • Secure
Cons:
  • No cusotmer servcie

Preferred solution: Apology

User's recommendation: If you need customer support to an email application, think twice!

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