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New Reviewer

To further my complaint about the Tushy spa 3

After I found I couldn't hook up the hot water connection, I tried to use it with just the cold water, the sprayer doesn't spray toward my tushy, instead the water just comes out the sprayer in a flow straight down into toilet bowl. This has completely angered me cuz I can't even use it.

User's recommendation: Make sure company has a call back number.

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ID
#3560673 Review #3560673 is a subjective opinion of poster.
Location
Ventura, California
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bought the warm water model but am unable to hook it up

The instructions make it seem so easy and it was until I got to the hot water hook up, the swivel head mini adapter is the wrong size, it's too small to fit onto the much larger warm water supply valve. What am I to do? Where do I get one that fits, what size do I ask for? This wasn't suppose to be this complicated! I need help
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ID
#3536661 Review #3536661 is a subjective opinion of poster.
Location
Ventura, California
Cons
  • Not correct valve connections
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

How do I return a product?

I am trying to return a spa tushy 3.0. It does not fit in my toilet area.The sink basin is too far from the toilet.My order number is 947682.
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ID
#3495375 Review #3495375 is a subjective opinion of poster.
Location
Lake In The Hills, Illinois
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
TUSHY - Did not receive our complete order
Update by user Jan 07, 2022

Company fixed the issue and I have been provided with product replacement. Was able to live chat and was addressed with in mins.

Original review posted by user Jan 07, 2022
Hello, We are currently frustrated with our services with your company. We ordered two Tushy, We only received one. We have attempted to contact you regarding this situation. It's day 2 with no response. We don't understand why you don't have an 800 number that a...
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Resolved
ID
#3238136 Review #3238136 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Preferred solution
Deliver product or service ordered

Not happy

I have been trying to return my bidet for a month now and I'm getting the run around!! There also is no phone number to reach anyone. Do NOT buy from this company!!!!!!!
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ID
#3188300 Review #3188300 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania
New Reviewer

Applying 25% off +welcome5, wont work

Tried to call. Can't find ph # 25% letitspray +$5 welcome discounts. Check out won't apply both. Haven't submitted order yet.
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ID
#3118729 Review #3118729 is a subjective opinion of poster.
Preferred solution
Price reduction

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