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Turn5

Turn5

www.turn5.com
What is your customer experience with Turn5?

Turn5 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Turn5 has a 1.4 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Stay away". Reviews cite poor customer service, difficult warranty and return processes, and a high price level.

Positive Feedback

No positive feedback appears in the provided reviews.

Negative Feedback / Risk Areas

  • Frequent reports of dropped calls and no callbacks when seeking returns or warranty help.
  • Customers describe difficulty obtaining refunds and warranty service for parts like struts and winches.
  • Turn5 customer complaints emphasize poor customer service and high pricing.

Key Takeaways for Future Customers

  • Check recent company reviews before purchasing and expect to document calls and emails.
  • Anticipate potential delays with returns, warranty claims, and refunds.
  • Consider alternatives if concerned about customer service, billing, or subscription/auto-ship policies.
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Rich D Sud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a new return shipping label

Call went silent...{{Redacted}}

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Resolved
Anh Yui

Resolved: Warranty on winch

Lost call and was disconnected would like a return phone call as soon as possible 608-797-****. Thanks

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Alaysha Ppl

I’m trying to return one of the struts I purchased in march. Called American Muscle and was told I had to email turn 5 to get it warranted. And also that I couldn’t call anyone. I was only given a ema

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Warranty my passenger side strut and not make it so difficult. You can contact me at 985502**** I would appreciate a call.

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Anonymous
map-marker Okmulgee, Oklahoma

Extreme terrain poor service pissed customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very poor service and no customer help at all I am refusing all parts from them and will not be buying anything else from any of these company's very bad way to do business

User's recommendation: Stay away

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