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Poor follow up after placing Order and email order confirmation :0(

1.9
I placed an order on Wednesday 1/29/2020 via the Shopify.com Turbo Cooker website for a 4pc Turbo Cooker set for $79.99 plus shipping and handling. After I placed the order that day, I received an order confirmation email. The order confirmation is my only proof of the transaction. As of today Monday 2/03/2020 I have not received an Order Update or Order Shipped confirmation. I've sent (3) email inquiries with no reply. Now I'm very concerned that I was charged $96.34 but no Turbo Cooker is being shipped.Sad The $96.34 charge has been taken out of my card already....HELP PLEASE
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#1781042 Review #1781042 is a subjective opinion of poster.
Pros
  • Cooks without oil
Cons
  • Order processand lack of customer service
Reason of review
Order processing issue
Loss
$96
Preferred solution
Deliver product or service ordered
New Reviewer

Turbo Cooker Steamer Pot Review

1.4
I have just worn out the Teflon on my 4th turbo cooker. The utility of the pan is unquestioned but let's be honest, they are cheaply made and should sell at $20 for an incredible margin. Too bad I love the design.
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ID
#839698 Review #839698 is a subjective opinion of poster.
Location
Avondale, Pennsylvania
Reason of review
Bad quality