Tupperware New Zealand
Tupperware New Zealand Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tupperware New Zealand reviews show a 1.0 star rating from 1 review with mostly dissatisfied customers, praising online buying but reporting warranty failures and consultant-related issues.
Positive Feedback
Online buying is convenient and was cited as a clear pro by customers.
Negative Feedback / Risk Areas
- Warranty not working and problematic warranty claims made through consultants.
- Reports of dishonest consultants misusing replacements to keep new items.
- Customer complaints about unclear resolution paths and contact details.
Key Takeaways for Future Customers
- Check Tupperware New Zealand reviews and ask for written warranty procedures before purchase.
- Use official customer service contacts for warranty claims rather than relying on consultants.
- Keep records of orders and replacements to support any refund or warranty dispute.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tupperware New Zealand reviews show a 1.0 star rating from 1 review with mostly dissatisfied customers, praising online buying but reporting warranty failures and consultant-related issues.
Positive Feedback
Online buying is convenient and was cited as a clear pro by customers.
Negative Feedback / Risk Areas
- Warranty not working and problematic warranty claims made through consultants.
- Reports of dishonest consultants misusing replacements to keep new items.
- Customer complaints about unclear resolution paths and contact details.
Key Takeaways for Future Customers
- Check Tupperware New Zealand reviews and ask for written warranty procedures before purchase.
- Use official customer service contacts for warranty claims rather than relying on consultants.
- Keep records of orders and replacements to support any refund or warranty dispute.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auckland, North Island
Tupperware New Zealand Warranty Dodgy Consultants Tell Lies
- - Some consultants abused warranty to get free products.
- - For warranty help, contact customercare@***.com; not a NZ address.
As an ex consultant who has been in TW on and off for decades.
There had always been a small element of dishonest consultants trying to rip off the system and take advantage of customers to get free products themselves. This reflected badly on those of us who were running our businesses legitimately and was before people had to be interviewed before signing up.
Warranty Claims in NZ offered free shipping so consultants were "upgrading" their old stock keeping the new replacement and giving the company a bad name, but it was actually consultants abusing the system at the customers expense.
When they offer to do warranty, sometimes they were giving the customer an old replacement and keeping the new one for themself.
If you have any issues with warranty you can contact customercare@***.com and ask for help. This is not a New Zealand contact address and these are the people responsible for helping customers.
- Online buying
- Warranty not working
Preferred solution: Warn others
User's recommendation: Don't trust consultants who offer to do an order or claim through their account. They are probably trying to claim rewards or get rid of old stock using warranty claims to you can keeping the new thing plus getting free shipping.
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