Anonymous
map-marker Bonita Springs, Florida

Price discrepancy

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Price for lifetime license is not the price they attempted to charge. No way to contact them! Please
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User's recommendation: Look carefully for what you are being charged.

Jonathan O Sbq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holland, Michigan

Tunefab

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Updated by user May 20, 2023

I was contacted by Tunefab and they said they would send me a new license key. Then they wrote and asked for detailed info about my system. It’s been days and I’ve not gotten my new license key.

Original review May 16, 2023
I dont seem to be able to access my account on Tunefab. It informs me that my registration numbers are incorrect. My account should be valid into November 2023. The software asks for my registration number. Is that the same as my license number? Please help me restore my Tunefab. This is for MacBook Pro. Thank you Jonathan Osborn osborn@***.edu
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User's recommendation: I had a disc that I wanted to quickly put on my computer. My license code no longer worked. This company has no phone support and no chat support. So, I sent several emails to them. After a few days, they responded telling me they’d assign a new license to me. So far that has not happened.

Mahir T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Varanasi, Uttar Pradesh

Wrong product

TuneFab - Wrong product
I had ordered three printed shirts but in the parcel I found worst clothes in cash on delivery.The clothes is so old and damage.I am so upset to receive this type of parcel
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Preferred solution: Full refund

User's recommendation: Please don't do this type of mistake

Ian H Ved
map-marker Grande Prairie, Alberta

Useless junk app with zero customer service

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App doesnt do what it claims and replying for support vis email is useless no one will return a messagedo not recommend at all
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Loss:
$20

Preferred solution: Some help at least if not a full refund

Resolved
Rosemary N Qqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No refunds even for defective software

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Updated by user Feb 14, 2021

Company fixed the issue and I have been provided with partial refund. Partial refund was issued with a $4 deduction stated as due to this being an "overseas purchase" I believe this to be a bogus excuse to withhold part of the refund so I am not completely satisfied. I would not purchase from this company again!!!.

Original review Jan 14, 2021
I downloaded a program that is advertised as removing drm from protected audio files in iTunes. Advertising on the web site states it works for audiobooks. I purchased the software and converted file had staccato playback with skipping. Attempted 3 times with same results. My system and iTunes was compatible. I deleted the corrupt files and uninstalled the program and notified the company via email immediately. After numerous back and forth emails they stated that I did not qualify for a refund because I should have used a trial version before I made a purchase!!!! This is not stated on their website!!! The customer service is poor, takes days for a response!! Live and learn! My first clue should have been that they do not provide a physical address, location of the company or a phone number to contact. Stay away from this company!!!! The don't even deserve 1 star
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Loss:
$37

Preferred solution: Full refund

User's recommendation: Do not stand behind their software

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