Tuckernuck
Tuckernuck Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating from 3 reviews. Consumers are mostly dissatisfied. Pros: nice clothing and diverse products. Price level is medium.
Key Takeaways for Future Customers
- Check Tuckernuck reviews before ordering; expect useful website and product variety.
- Be prepared for slow customer service response and possible refund delays.
- Confirm address and order details to avoid shipping or order placement issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about refund delays and chargeback disputes.
- Poor customer service responsiveness and difficulty reaching a live agent.
- Reports of wrong orders and coupon code issues.
Positive Feedback
Reviewers praise the clothing style and range of products and note the medium price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating from 3 reviews. Consumers are mostly dissatisfied. Pros: nice clothing and diverse products. Price level is medium.
Key Takeaways for Future Customers
- Check Tuckernuck reviews before ordering; expect useful website and product variety.
- Be prepared for slow customer service response and possible refund delays.
- Confirm address and order details to avoid shipping or order placement issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about refund delays and chargeback disputes.
- Poor customer service responsiveness and difficulty reaching a live agent.
- Reports of wrong orders and coupon code issues.
Positive Feedback
Reviewers praise the clothing style and range of products and note the medium price level.
Miami, Florida
Item address change
I had item sent to wrong address..
Please send to {{Redacted}}
Thank you..
Noreen Hollo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Refund issue
- - Returned item on Oct 20; vendor received it on Oct 23.
- - Refund held due to open chargeback; bank proof shows it was canceled and no active dispute.
I returned an item on October 20, and the vendor received it on the 23rd. They're holding off my refund, claiming that they have an open chargeback dispute showing on their records despite the fact that I have sent them information from my bank that the dispute was canceled and that there is no active dispute charged against them.
- Nice clothing
- Terrible customer service response time
Preferred solution: Full refund
User's recommendation: Be prepared to wait a long time to get refunded and/or to get customer service to respond to your inquiries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Refund issue
- - The company is holding my refund after I returned merchandise.
- - There is no dispute with my credit card; I have requested to speak to a live agent.
The company received my merchandise, but theyre holding my refund claiming that there was a dispute put in place on this order. After many emails back-and-forth I told them that there was no Dispute with my credit card company.
As of today, I did request a dispute to this charge because its the only way that I can get refunded for the order that I returned. I have requested to speak to a live agent and I just keep going back-and-forth on email with no results
Fort Lauderdale, Florida
Refund issue
- - Tuckernuck says they haven't received the chargeback from my bank.
- - JPMorgan Chase/Visa says the chargeback was refunded to the vendor; I am out $352.45.
Tuckernuck customer service is saying that they have not received charge back from my bank JP Morgan Chase/Visa for my item that they confirmed return was received. JP Morgan Chase Visa confirms that chargeback was refunded to Vendor. I am out $352.45 and vendor has both my merchandise and my money!
User's recommendation: Don't shop with this vendor
A style question
I asked how to style a particular dress for fall to get maximum use. The automated response suggested leather accessories
User's recommendation: A real person would be helpful
Return policy
- - Asked about exchanging the dress for a different size.
- - Support said yes to the exchange.
- - Staff unclear on final sale; customer wants to stay a customer.
I sent a text to customer service asking if the green lace dress I ordered could be exchanged for another size if the fit was an issue. They reply was yes.
They did not seem to know what final sale means.
None the less, I ordered the dress hoping it works out and I am not a pissed customer!
I like your clothes and want to continue a good relationship with your company. Thanks!
User's recommendation: Everybody on the same page!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave had nothing but trouble placing orders this weekend! Called today spoke to customer service at Tuckernuck.com for new phone number but not CHANGED!
- - Trouble placing orders last night and today.
- - A wrong order was placed and could not be returned.
- - Orders couldn't be placed in a timely fashion.
Nothing but trouble last night and today while trying to place orders Person placing wrong order which could not get returned! Stupid!
stupid! stupid!
Unable to place orders in timely fashion!
Are you in business to make money or oils every customer off?
Lou K Lombard
User's recommendation: They are some really stupid people working there! Wrong orders not honoring coupon codes!
Columbus, Ohio
Change order please call
Difficult to navigate the process. Unable to speak with a representative.
Was not able to solve problem.
Time was an issy
User's recommendation: Love the merchandise. Forget about reaching customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response to my question or able to reach a person at Tuckernuck
My order TNK224**** has been ready for ups pickup since August 21 and has yet to be picked up for delivery to me.
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