TryHackMe
TryHackMe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TryHackMe has a 3.1 star rating from 4 customer reviews and overall sentiment is mostly neutral with a 50% unfavorable and 25% positive split. Reviewers value Reliability and Website and report a medium price level.
Positive Feedback
TryHackMe reviews highlight accessible labs and learning paths that help beginners continue learning, with free labs frequently praised.
Negative Feedback / Risk Areas
- TryHackMe customer complaints focus on billing errors, duplicate charges and automatic subscription renewals.
- Many users report payment acceptance problems for US-issued cards and slow or unresponsive customer service.
Key Takeaways for Future Customers
- Expect helpful labs but verify payment options and be prepared to request refunds if subscription billing issues occur.
- Monitor subscriptions closely and allow extra time for customer service responses when confirming membership or payments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TryHackMe has a 3.1 star rating from 4 customer reviews and overall sentiment is mostly neutral with a 50% unfavorable and 25% positive split. Reviewers value Reliability and Website and report a medium price level.
Positive Feedback
TryHackMe reviews highlight accessible labs and learning paths that help beginners continue learning, with free labs frequently praised.
Negative Feedback / Risk Areas
- TryHackMe customer complaints focus on billing errors, duplicate charges and automatic subscription renewals.
- Many users report payment acceptance problems for US-issued cards and slow or unresponsive customer service.
Key Takeaways for Future Customers
- Expect helpful labs but verify payment options and be prepared to request refunds if subscription billing issues occur.
- Monitor subscriptions closely and allow extra time for customer service responses when confirming membership or payments.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kathmandu, Bagmati Province
Request for Activation of Student Plan
- - Niranjan Basnet requests a student plan via email.
- - New to cybersecurity and wants to progress.
- - After some rooms, access is subscription-based.
It's the best
hello support team,
i am niranjan basnet(salan basnet) , today I'm writing this mail to provide me with a student plan activation in my mail. I am a new in cyber field and i want to progress it more but after doing some rooms next are always subscription based.
so please, if you find this message provide me with a one
- Best place to learn hacking
User's recommendation: its a best place to get a better future
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransaction
- - Charged three, possibly four times for the same transaction and seeks a prompt refund.
- - They request a swift response.
Hello,
I am writing to inform you of an unacceptable error on my account. You have debited me three, possibly four times for the same transaction.
I just wanted to test for a month 
!!!
I request that you promptly refund the amounts that were wrongfully charged!!
I look forward to your swift response.
Preferred solution: Full refund
User's recommendation: REFUND, I want my money back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLabs or not?
Do I need to go Premium in order to access the Labs? I'm doing a learning path but don't want to waste time. Please call me 269 923 ****
Preferred solution: information or a phone call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment for classes rejected by your system I am in the U.S.A.. Money conversion
- - Sponsored by the Department of Rehabilitation.
- - Funds appear on my card, but I get an error.
- - I want to learn with TryHackMe.
I am being sponsored by the Department of Rehabilitation. The money for one month is on the card every time I put the information in I get an error message.
That I should contact my bank but the bank said contact your company(Tryhackme).
I want to learn with your company. Please help me.
User's recommendation: I don't have a recommendation because the problem still exist. I tried all day to get the system to except my payment card that was issued to me to pay for lessons from Tryhackme. Find a way to give payment to Tryhackme for classes in America.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love the labs that were free and I am trying to continue to learn but I can't get the payment issue resolved. Every time I try to set up payment on the site it tells me to contact my bank. nbp
- - The reviewer repeats their story and has authorization for a one-month payment to Tryhackme; payments fail with contact the bank and are a red flag.
my review for the fifth time telling this story. I got authorization from the department of rehabilitation to get one month payment to Tryhackme.
But every time I try to put the payment in it says contact the bank.
That is not the problem. and is a red flag about doing business with Tryhackme.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI tried to pay for my subscription and it refuses to accept my cards information and
- - Experiencing trouble paying monthly subscription for over a week due to the system not accepting the payment.
- - They want to continue lessons.
I have been trying to pay for my monthly subscription for over a week it keeps saying contact my back the money is in there but your system maybe because it's in another country will not accept my payment it's from the State department of rehabilitation for the State of California I really would like to continue my lessons with you
User's recommendation: If you are in the United States it's hard to pay for your subscriptions
Brampton, Ontario
Cancel subscription
They automatically renewed my subscription I cancelled it still haven't got my money back ,registered for them to contact me ,no one did !!
User's recommendation: Never use this
Brampton, Ontario
Cancel subscription
They renewed my subscription by themselves I canceled on same day ,I need my money back that they automatically took from my account!!no
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