Anonymous
map-marker Edenton, North Carolina

Beauty Product Review

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Never received the product and charged my bank account twice told me my money would be put back on June 12th it is July 1st and now I'm being told that if they feel generous I will get my money back can't even talk to a supervisor so I guess I got stuck
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Reason of review:
Order processing issue
Kynlie Cqs
map-marker Mineral Wells, Texas

Worst product ever and good luck getting your money back !

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So much for trial free.... they charged me not once but twice for the trial free product and not the charge they advertised. It came to a totally of $193.84. Then when you return it they charge you 20% to restock it... You return the unused portion and they restock it ? Really ??? Plus you have to pay the postage to return it. This is how they make their money! NOT on selling you a good product ! The customer service is HORRIBLE they are extremely rude . This is false advertising at its worse . They are thieves ! Please beware !
View full review
Loss:
$194
Reason of review:
Theft ,false advertising

Preferred solution: Full refund

Anonymous
map-marker Lake Ozark, Missouri

Charge Review

Money was taken out of my account that I did not authorize I want it put back in there ASAP. 2@***.90 and 2@ 1.99 for a total of 195.78.
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Reason of review:
Problems with payment
Anonymous
map-marker Burlington, Wisconsin

Cancellation Policy Review

I called and canceled it now i found annother charge on my account. You rich bastereds please cancel it and give me my money back NOW. I work to hard to give and other people dont listen. I would be fired from my job if i did that. Test me were to send the product back when i get it. I willl mot be pying for shipping either. A nd money in the account now!!! macenize@***.net.
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Reason of review:
Problems with payment
Anonymous
map-marker Edison, New Jersey

TryDermolyte - Trial Product Review from Edison, New Jersey

The way they conduct their business is misleading. All I thought is paying $4.99 for shipping and handling. On the aid it said it‘s free to try out. It mislead costomers to think this is a deal to get a free sample. After I found out my credit card was charged for $89.95, I called their customer support, and was told that I should read the fine print before I bought it. Yes I learn a lesson, but they lost a customer forever. I went to check their reviws online, everyone titled " SCAM". I guess Trydermolyte don‘t care about their name as a honorary company or not, they are so happy how many sucker they can get.
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Reason of review:
Pricing issue
Anonymous
map-marker Wahiawa, Hawaii

Return Policy Review

Retuned product told me money would be returned to my bank account or i will have to make a complaint with my bank.. I cancelled free trial offer by phone.
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Reason of review:
Problems with payment
Anonymous
map-marker Andrews, Texas

Watch for monthly charges.

I ORDERED THE FREE SAMLPE? ALL I WOULD BE CHARGED WOULD BE SHIPPONG AND HANDLING? I TRIED THE PRODUCE? IT DID MAKE MY SKIN FEEL SOFT AND SMOOTH. Nothing I can't get from coconut oil. Which is all natural. Then I oped my credit card bill and there is a charge from TRYDERMOLYTE FOR 89.95. I could not believe it. I will call my credit card company tomorrow and file a dispute for the charge. COCONUT OIL IS AS GOOD AND CHEAPER! Now another thing. Why must you have one hundred words for this to be a true complaint? I can be real pissed in fewer words than that.
View full review
Loss:
$90
Cons:
  • Way of doing business
Reason of review:
Problems with payment
Anonymous
map-marker Moorestown Township, New Jersey

It's ***

Don't try it you are in for an 89.95 charge monthly! It's a bait and charge deal. Then when you return it, you have to pay 10.00 In shipping charges and then pay a 20% restocking fee. To boot, it's absolute garbage! Then if it's not returned in 30 days, you are charged and the *** goes on. So much for a trial size to try, their product is so substandard that they have to trick people to actually buy it. Stay away from this vendor, they are sneaky and can't make it legitimately so they screw the consumer.
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1 comment
Guest

getting so tired of these complaints but i'll give this one a reply too. to ANYONE complaining about this or any other "free" trial if you have to pay EVEN just shipping & handling then it's not FREE and if you take the time to read the fine print which from many of these and similar posts you can tell 99.99% of the people are NOT reading it, you would have seen where It tells you that you have xxx days in which to cancel or be charged the full price after which if you try to return it you'll be charged shipping fees.

some of these offers do offer free return shipping I've seen personally but many will not that's how they make their money. they expect you to NOT read the fine print and get stuck with what you thought was a "FREE" trial.

so in closing, STOP whining on here no one on here can help you.

learn to RTFP. which if you were wondering stands for READ THE FINE PRINT!

Laurie Czoka
map-marker Eden, North Carolina

This will Cost you ~ nothing is "free"

I ordered the free trial offer. Paid shipping and handling. When my face turned red and blistered I called (still within the trial period) Katie a customer service rep told me that it is normal for that to happen, it is the skin shedding dead cells. Uh...no. Not to this extent. She then told me they require a RMA number to return the item. At my cost. So this free trial cost me $12 plus Benedryl and Aloe Vera gel. If you read the terms and conditions, which I did, I understand it to be required on any item purchased.....Obviously the word free means something entirely different to this company. DO NOT BE SCAMMED!!!!
View full review
Loss:
$12
1 comment
Guest

I receiver a bottle of Dermolyte that I did not order and this was cancelled months ago. I am not happy that they charged me 95+ dollars when order had been cancelled!

I can't even find a phone number to call and complain!!! Now what do I do? I know this product is listed under Amazon, so I will be calling then to get this scam looked into! I have not used the product.....I don't like it!

What a terrible web when you can't find the info one would need! Most websites for products of any sort list a phone number....not this one!

What are they hiding? :( :( :(

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