TruStage Insurance
TruStage Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TruStage Insurance has 1.8 star rating based on 3 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read TruStage Insurance reviews and policy fine print before buying.
- Verify auto-pay, billing, and refund procedures and keep records when contacting customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing paperwork, delayed policy delivery, unexplained withdrawals and difficulty canceling or changing bank details.
- Reports of being unable to reach a live person and issues after removing auto-pay.
Positive Feedback
Some customers praised helpful representatives and noted value in location, discounts and medium price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TruStage Insurance has 1.8 star rating based on 3 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read TruStage Insurance reviews and policy fine print before buying.
- Verify auto-pay, billing, and refund procedures and keep records when contacting customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing paperwork, delayed policy delivery, unexplained withdrawals and difficulty canceling or changing bank details.
- Reports of being unable to reach a live person and issues after removing auto-pay.
Positive Feedback
Some customers praised helpful representatives and noted value in location, discounts and medium price level.
Gainesville, Georgia
Need information about switch Whole Life Insurance for a Long Term Insurance
Today I contacted SSA .As a retired and old person with SSA and SSI benefits. For the first time SSA let me know that my Whole Life Insurance affects my SSI , and I"ll lost this benefits because this kind of life insurance.
The only way is to switch to a Term Life Insurance. I don't know is my request is to the right department or not, If not ,give the email to contact them.
Appreciate your help. Please contact me thru email to better understand the information better.
User's recommendation: Call Pissed Customer to quick contact Thamks Pissed!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
To change babks
I asked True Stage to send me the form to change my bank, and I never received it through mail or email, so I decided to give you guys a call and find out what happened. All I need is a form.
I don't need to get into all extra details, just the form so I can fill out the bank information, so I can have my check going to a different bank.
That's all. Thank you.
Cancel asap
I would like to cancel this policy as soon as possible. I simply do not have another bill coming in each month.
I have some term insurance, which will cover me for a while and I totally understand. It goes up in price. The older you get. I originally called to find out if they had a $25,000 Funeral credit or money they were going to send that has been advertised many times on TV and Im not supposed to have to pay a penny so if you could please cancel my account and send me confirmation that would be wonderful.
My name is Laurie Dauphinee phone number 508-801-****. You can also send a letter for proof of policy termination to 10 Collela Dr., Franklin Muesass 02038 thank you so much.
User's recommendation: If you’re having a hard time finding customer service to cancel something or fix something then this is definitely something you need to always keep on hand
To give them my card number because they pull my payment from my bank account This a
I dont need to give you more details because I didnt d not need to give them my card number. Please dont email me again about this situation
Question about policy
I clicked on the wrong link. Im very sorry.
I had a good experience. I received the information I needed. The representative was very helpful.
I have no problems at all. Sorry sorry about 175.
Need to talk to a live person
I need a cash value paper for my health insurance for my $10,000 policy and proof of the $20,000 policy that I canceled showing no cash value and canceled
User's recommendation: Real person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got hung up on accident
I just got hung up on. I want to talk to you in regard to my insurance policy with you. See how long it's been, how long I still have to pay on it, and how much it's accumulated.
Ironwood, Michigan
Nonpayment first premium you have direct access to money.
I was assured payment was made June 2, and give it 3-4 days to post. Ok.
I was just making sure my first premium was not late. I dont understand a lot of the policy but I know I have secure piece of mind for the future.
Thanks for all your help. Roger.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey steal people whole life policy’s beware
I have had 4 policys with true stage one whole life police is 20,000 that they trying to steal Truestage partnered with this company this had to happen during the pandemic. Im just now finding out about it because one of the representatives messed up my $5000 life insurance policy and my $1000 life insurance policy and my $20,000 life insurance policy and I contacted them and they got mad because I told him I reported him to the Better Business Bureau.
I told them that I was not canceling my $20,000 whole life insurance policy that I have had for 10 years so what they did was, they took me off of automatic pay after I was on there for 10 years. They blocked my account because I told him I was going to see him because they are trying to steal my policy which they are, and I reported them to the insurance commission in Richmond, Virginia.
This company is crooked. These foreigners are crooked.
Preferred solution: For them to continue taking at $64.57 for that $20,000.10 year-old whole life policy of mine that they trying to steal
User's recommendation: do not get Truestage there foreigners they’re crooked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey steal the elderly whole life policy’s
They admitted to messing up my policy and when I canceled three of them they sent me a bill for 80.60 cents for the one I keep I had it for 10 years 20,000 I sent in the payment because they wouldnt allow me to do auto pay after 10 years of auto pay they steal then I updated my address and my phone number they blocked me from doing that then stated they wouldnt allow draft they sent that in the mail I have reported them to the insurance commission filling a complaint no telling how many other people they have done this to they steal rob you
User's recommendation: Don’t mess with true stage at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThat state they are close open at 8 it’s 8:41 in Baltimore City
I have not received anything from TruStage to sign or in the mail, but they took money out of my account.
Preferred solution: Full refund
User's recommendation: Don’t know yet to problem it fix and I talk to somebody
A mistake on my bill
A payment went through before I agreed I got life insurance through another company. Payment was supposed to go through until I have enough funds.
Phoenix, Arizona
Policy
Waiting on policy information that I never received, been 2months, was supposed to have 30 days to look over policy to determine if I wanted to keep it, is this a ploy to make money off of seniors without giving them a choice on whether they want to keep policies, very, upset
User's recommendation: Do your due diligence
Insurance Expert Talks
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Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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This isn’t TruStage and regardless an email is not how you cancel a policy. You either call them and they send you a confirmation that it is canceled or you send them a certified letter (signature required).