Trussardi
Trussardi Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trussardi has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable and reviewers cite problems with customer service and discounts and special offers while noting the price level is high.
Positive Feedback
One long-term buyer had previously valued Trussardi quality and expected customer-oriented resolution when reporting product damage after cleaning white sneakers.
Negative Feedback / Risk Areas
- Frequent Trussardi reviews highlight product durability issues when washed and inadequate customer service response.
- Complaints reference problems with discounts and special offers not meeting expectations and a high price level for quality received.
Key Takeaways for Future Customers
- Check Trussardi reviews and reported product care issues before purchase and document receipts and photos for any customer complaints.
- Expect a higher price point and consider contacting customer service promptly if issues arise to seek resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trussardi has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable and reviewers cite problems with customer service and discounts and special offers while noting the price level is high.
Positive Feedback
One long-term buyer had previously valued Trussardi quality and expected customer-oriented resolution when reporting product damage after cleaning white sneakers.
Negative Feedback / Risk Areas
- Frequent Trussardi reviews highlight product durability issues when washed and inadequate customer service response.
- Complaints reference problems with discounts and special offers not meeting expectations and a high price level for quality received.
Key Takeaways for Future Customers
- Check Trussardi reviews and reported product care issues before purchase and document receipts and photos for any customer complaints.
- Expect a higher price point and consider contacting customer service promptly if issues arise to seek resolution.
Turn one complaint into a collective action
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Verified Reviewer |
Rome, Lazio
Problemi con il prodotto del vostro marchio
- - Ho comprato sneakers Trussardi online; il cartone sotto la soletta bagnato ha macchiato le scarpe bianche rendendole rosa; posso inviare foto.
Salve, ho acquistato le sneakers Trussardi su uno dei siti online. Posso inviarle un'e-mail di conferma.
È successo che ho camminato sotto la pioggia con queste sneakers bianche e si sono sporcate, così ho deciso di lavarle per farle tornare bianche.
Ho provato a togliere la soletta dalla parte centrale della scarpa, ma era incollata, quindi ho iniziato a lavarle. Di conseguenza, sotto la soletta c'era del cartone, che si è bagnato e ha iniziato a macchiare il materiale bianco delle scarpe da ginnastica, facendole diventare completamente rosa. Ma non dovrebbe essere così, perché acquisto regolarmente da voi da anni e ho sempre apprezzato la qualità dei vostri prodotti. È la prima volta che mi capita un problema del genere con il vostro marchio.
Posso inviarvi una foto delle scarpe e dello scontrino.
Spero che siate orientati al cliente e che troviate una soluzione a questa situazione. Grazie, cordiali saluti.
Preferred solution: Full refund
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