truMedic
truMedic Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
truMedic reviews show a 1.5 star rating based on 1 review and consumers are mostly dissatisfied. Recent recommendation reads: Not until this problem is over and I get the help I need.
Positive Feedback
Customers note product functionality when intact and acknowledge they located replacement parts themselves.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and unanswered phone calls reflecting truMedic customer complaints.
- Issues with exchange, refunds, and cancellation policy and difficulty returning incorrect shipments.
- Perceived high price level for the value received.
Key Takeaways for Future Customers
- Read truMedic reviews before purchase and verify return steps.
- Expect to follow up persistently for support and confirm email responses.
- Check billing, refunds, subscriptions and cancellation policy prior to ordering.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
truMedic reviews show a 1.5 star rating based on 1 review and consumers are mostly dissatisfied. Recent recommendation reads: Not until this problem is over and I get the help I need.
Positive Feedback
Customers note product functionality when intact and acknowledge they located replacement parts themselves.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and unanswered phone calls reflecting truMedic customer complaints.
- Issues with exchange, refunds, and cancellation policy and difficulty returning incorrect shipments.
- Perceived high price level for the value received.
Key Takeaways for Future Customers
- Read truMedic reviews before purchase and verify return steps.
- Expect to follow up persistently for support and confirm email responses.
- Check billing, refunds, subscriptions and cancellation policy prior to ordering.
Media from reviews
Turn one complaint into a collective action
Palm Beach Gardens, Florida
I need a cord for the massager. I found the cord. Not
I found the cord. But customer service which I had contacted. They never called me back and thats not good customer service!!!
Palm Beach Gardens, Florida
I need a cord for the massage
I misplaced my cord for the massager. I need a new cord.
Why dont you answer your phone?
I dont understand this. Please respond.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSent two instead one Called trumedic twice second call said she was sending an email. Never rec’d it
Packages remain on the floor unopened Trumedic was supposed to send an email fir package return. They never sent me the email
Trumedic sent two of the same product snd will not help me send it back. Have spoken with company twice. Help@***.com
Preferred solution: Full refund
User's recommendation: Not until this problem is over and I get the help I need
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