Truly Nolen
Truly Nolen Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Truly Nolen has 1.7 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Truly Nolen to a friend or colleague.
- Rating Distribution
Pros: Pointless, Service until this episode, Cute service cars with mouse ears.
Cons: Customer service, Service, No callback.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Truly Nolen has 1.7 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Truly Nolen to a friend or colleague.
- Rating Distribution
Pros: Pointless, Service until this episode, Cute service cars with mouse ears.
Cons: Customer service, Service, No callback.Recent recommendations regarding this business are as follows: "Do not use this service.", "Ask for Matt he knows his job", "Don’t let them fool you on a product they use . Call and ask for Matt!", "Go somewhere else", "I would not recommend this service to anyone who has questions.".
Most users ask Truly Nolen for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Carl did a great inspection!
I have been under contract with Truly Nolen for over 40 years. I have had some good inspectors and some very bad ones during these years.
My roof was chewed up and no inspector found termites until Mr roof was gone.
This last inspection was different. A gentleman named Carl came out for the inspection. I have never had anyone inspect for termites like he did. I felt very comfortable with his inspection.
He did a very thorough job.
I do hope Truly Nolen recognizes Carl as an asset to their company!!! I do hope they keep him as an employee because I WILL REQUEST him for my next inspection.
Way to go Carl!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Myers, FloridaI have called truly nolen several times about my service and now have roaches
First I had Matt for years and he was great. He moved to a different location and then I had Brian.
Him and his brother moved on to a different place. Truly hasnt been to my house in months. I called and they sent out some lady who wanted to use just Botox I said no. Then I called and the manger came out used something.
It didnt work. Im now infested with German cockroaches all through my house . Even after the Hurricane the guys came out and sprayed I never had them. I been building my home back and now so severely infested its going to take months to get rid of them.
I keep telling them to use the spray Matt used. I pay over. $1,000 dollars a year for the yard and my home to get roaches!! Im not happy .
Tonight we killed 10 roaches. Big and babies so now they have hatched in my new home! What does it take to get a person to know how to do their job!
Only if Matt could train everyone there might not be a problem here. Im definitely not a happy customer!
User's recommendation: Don’t let them fool you on a product they use . Call and ask for Matt!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood techs, awful customer service
- Techs are great
- Customer service reps need better training
Preferred solution: Apology
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInfested with *** roaches
- Matt knows his job and products
Preferred solution: Price reduction
User's recommendation: Ask for Matt he knows his job
Billing error
User's recommendation: Do not use this service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Adelaide, South AustraliaUnhappy
Preferred solution: Nothing, my reason for posting was to make others aware.
User's recommendation: I would not recommend this service to anyone who has questions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cape Coral, FloridaTruly NOLEN Unprofessional work.
Hello,Im Tomas Perez my address is:228 SW 26th terrace Cape Coral Florida 33914.I thought when I ordered a service with truly Nolen because the issues I started having after the hurricane with rats at home,that they were a professional company.This is the second time I talked to them but they dont pay attention at all,the continuing to do anything they want to do,and just the way they wanted.the rats still at our house and I catch more than them.I complained several times about the in between prolonged visits and they dont care,they supposed to came here every two days.But sometimes they prolonged this period of time.I told them that I just want my money back,and they dont say anything,just told me once that the client always has the right,and that they will improve their service.But its not true.They are still lying to me.And to let the time go.So Im wondering myself who can help indefensible people against these enormous and powerful Companies that apparently still doing their good job for years and years.
- Service provided
- Service
- Poor accomplishment and unpunctuality
Preferred solution: Full refund
User's recommendation: I not recommend at all this company
Wouldn’t honor my contract
Excellent service
User's recommendation: Could not want better service!
Taking advantage of a terrible situation
User's recommendation: Use another company, not Truly Nolen
Not sure if service done if not home.
- Report
- Signs
Preferred solution: Price reduction
User's recommendation: To place date on sign of services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Port Charlotte, FloridaBilling and customer service
- Pointless
- Trapped in contract
Preferred solution: Remove my account from collection agency and never bother me again.
User's recommendation: never ever
Dissatisfied customer
Preferred solution: Schedule another service. Call me first and stop being so cheap on the product you apply.
Extreme termite damage over a period of 14 years which they took advantage of my mother who was in her late 80s and till she was 95 they told her there was no damage in our house where we found ***
- Company did not honor the contract
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHalf fast service
- No resolutions
User's recommendation: Go online or Home Depot and do it yourself.
Disappointed service
User's recommendation: Their prices are comparatively high and unable to refund the balance to you if you sold your home and you prepaid all fees in advance.
About
Truly Nolen is a company that provides pest and termite control services. Truly Nolen offers a wide range of pest, bed bug, scorpions, rodent, bee and wasp, bird control services, termite control services, Florida lawn care services and many more. If you suffer from pests, Truly Nolen is one of the best companies to apply to. Truly Nolen provides its services to both individual and corporate clients. Experienced specialists and effective products used by Truly Nolen are the way to a life without pests. Thousands of people have already made sure Truly Nolen is one of the most reliable pest control companies to deal with.
Truly Nolen is ranked 19 out of 146 in Pest Control and Services category
Companies Similar to Truly Nolen
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.