New Reviewer

Great Experience. Good product.

I was pleased with the product. The response to questions I had and the time the order was received. They ship standard shipping so anyone expecting it less than buying online and getting it in 7-10 days... Either shops Amazon prime for everything (eyeroll) or expects everyone on the planet to just throw in two day shipping. Regardless, the process seemed fair and consistent with anything that says standard shipping. [I do not know the accuracy of my custom blends...as proteinfactory.com seemed miffed that the FDA does not shut these guys (True Nutrition) down. (Insert another eyeroll.) And there is no real way I could say that it was an accurate reality to what I requested on their website for my custom blend. However, the FDA really regulates anything because of it's benefits nor do they cares at all about the consumer. (See, Unsafe At Any Meal by Dr. Renee Joy Dafault or Effortless Healing by Dr. Joseph Mercola or Dr. Leonord Coldwell .com). So, shutting anyone down really says nothing but that maybe the process was right but the company was not.] True Nutrition has utilized technology and offered a great product that GNC and others may offer consumers at 100 times the cost. Give them a try and be careful about reviews. Paid SEOers love to stick their nose in the game. And I am not associated with True Nutrition, paid to type this, know anyone that works there, etc!!!
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ID
#1178761 Review #1178761 is a subjective opinion of poster.
Product
True Nutrition Supplement
Pros
  • Customer service
  • Price
  • Diversity
Reason of review
Good quality

Beware, shipping is slooooooooooooooooow

I live 97 miles away, it took 8 days to get here. I've had packages go across the country in 8 days!!!!!! Product STILLLLLLLLLLLLLL isn''t here or I could review it. Maybe in another 8 daysssssssssssssss Now the review wants more than 100 words, how interesting to write a review about being pissed off as a customer, just to have the complaint form *** me off just as much! GAWD only up to 6. Hmm, well SOMEDAY I will be able to review the productttttttttttttttttttttttttttttttttttttttttt if it ever gets heeee rrrrrr eeeee some dayyyyyy it willlll maaaay beeeeee gettttttttttt here hrrrrrrrrrrrrrreeeeeeeeeeeeeeeeee here here here here here here here 100 !!!
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1 comment
#1671056

You have the option to chose a faster method of shipment. When you choose the cheapest Ground Shipment, shipping times vary. I have also experienced 8 days and sometimes only 4 days to TN.

ID
#919539 Review #919539 is a subjective opinion of poster.
Location
La Habra, California
Service
True Nutrition Shipping Service
Cons
  • Delivery for 100 miles took foreveeeeeeeeeer
Reason of review
Order processing issue

Great Quality Products fast response times

Ordered a few products from them, including fish oil and two different types of protein, just before the start of the new year. Which in turn delayed the shipping times, I contacted them about my order and they responded immediately assuring me that my order had been processed. It was just a fault of FedEx, which it was. I did receive my products and they exceeded my expectations in quality, and taste will surely be ordering from them again. I really like the option for "light" flavoring that they offer. Their protein also dissolves very quickly with minimal clumping.
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ID
#773024 Review #773024 is a subjective opinion of poster.
Location
Valparaiso, Indiana
Cons
  • Shipping cost is a bit high
Reason of review
Good quality

Terrible Company and terrible products

Tried to return the protein PepPro that I received yesterday. Tried one scoop and I thought I had swallowed battery acid!!!! Sent off an e-mail asking for their return policy, they stated that if you open their product it cannot be returned which begs the question, how does one know if the product is bad or you can't use it if you don't open it. This is a scam being used by many bogus supplement companied who produce sub par products who will gladly take your money knowing full well they will never return it. BUYER BEWARE, A LESSON WELL LEARNED!
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1 comment
#1095792

Call your credit card company and ask them to refund your money since the company ripped you off.

ID
#689497 Review #689497 is a subjective opinion of poster.
Location
Cambridge, Massachusetts
Cons
  • Ecerything
Reason of review
Poor customer service and bad quality
Loss
$85
Preferred solution
Full refund

THEY DO NOT ANSWER PHONE OR EMAILS

They do not answer their phones at what the recording states are their "normal business hours". I live in the Southeast and patiently waited all morning to get in touch with them as they go by Pacific time. I just want a response. I have emailed a few times with no luck either. I love this company but I am trying to get in touch with them as my shipping details have changed and I do not want the package to go to the wrong place. This is crazy I am so nervous someone is going to get a hold of my package.
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ID
#560059 Review #560059 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Very Pleased With True Nutrition Protein

Update by user Sep 05, 2013

Use discount code SES941 For 10% Discount .

Original review posted by user Aug 29, 2013
True nutrition makes it possible for the end user to mix there own blend of protein online . if you want to make a protein that is 10 lbs. of 100% whey with no flavor, sweetners, colors, etc., you can. I can only image what it would taste like, but if that's what you want to do, you can. Additionally, they also have a nice selection of bulk products to choose from. i bought whey protein isolate (cold Filtration)with creatine in it and shipping was very fast. I was able to save $6.12 on my total order with discount code SES941. Really dig the taste of the protein and will buy again in the future .
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ID
#443755 Review #443755 is a subjective opinion of poster.
Service
True Nutrition Shipping Service

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