True North
True North Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True North has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. True North reviews highlight a missing package, a demand for refunds, and poor customer service with reports that the company is hard to reach.
Key Takeaways for Future Customers
- Avoid ordering if you need reliable delivery; package never received in the cited review.
- Be prepared to pursue refunds or chargebacks if items do not arrive.
- Expect slow or absent responses from customer service and support channels.
Negative Feedback / Risk Areas
- Missing package and order not fulfilled.
- Customer complaints about being hard to get a hold of and no response.
- Requests for refunds and dissatisfaction with handling of payment issues.
Positive Feedback
No positive comments were reported in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True North has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. True North reviews highlight a missing package, a demand for refunds, and poor customer service with reports that the company is hard to reach.
Key Takeaways for Future Customers
- Avoid ordering if you need reliable delivery; package never received in the cited review.
- Be prepared to pursue refunds or chargebacks if items do not arrive.
- Expect slow or absent responses from customer service and support channels.
Negative Feedback / Risk Areas
- Missing package and order not fulfilled.
- Customer complaints about being hard to get a hold of and no response.
- Requests for refunds and dissatisfaction with handling of payment issues.
Positive Feedback
No positive comments were reported in the available review.
Turn one complaint into a collective action
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Verified Reviewer
Package never received
- - The package never arrived and the order shows as closed.
- - Requesting a refund or a reshipment.
- - The service and communication are frustrating.
I never received the package you said was on its way. It never came, and then I showed it as closed.
Money back please or send my package. Angry!!! Angry, angry, and service sucks. I want a response asap.
This is not right; just give me my money back, and I will never order from you again.
How much more can I say? Even this silly 009 character thing is ridiculous, like your company.
- All
Preferred solution: Full refund
User's recommendation: Don’t order from them hard to get a hold of never respond
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